tqm與6sigma-文庫吧資料
2025-03-17 17:26本頁面
【正文】 mension Definitions Methodology Literature review Philosophy Business strategy CEO driven (Motorola, 2023) customer satisfaction (Motorola, 2023) nearelimination of waste DPMO, DPU (Tomkins, 1997) Total employees involvement (GE, 2023) Implementation via Project Steering anization (Harry and Schroeder,2023) financially measurable results Bottom line (Minitab, 2023) pensation system Benefit (Motorola, 2023) informationdriven methodology DMAIC/ DATA driven (Minitab, 2023) 資料來源：鄭榮郎 圖表 6 . 1 全面品質(zhì)管理的元素T Q M透過管理整個組織使顧客所重視的產(chǎn)品或服務(wù)之特性皆可達到卓越的表現(xiàn)哲學(xué)成份顧客導(dǎo)向品質(zhì)領(lǐng)導(dǎo)能力持續(xù)改善員工參與及發(fā)展快速回應(yīng)設(shè)計品質(zhì)及預(yù)防事實的管理發(fā)展夥伴關(guān)係企業(yè)社會與公民責(zé)任一般工具S P C 工具 1 . 流程圖 2 . 檢查表 3 . 柏拉圖分析及直方圖 4 . 魚骨圖 5 . R u n C h a r t 6 . 散佈圖 7 . 控制表品質(zhì)機能展開QC 部門之工具 S Q C 方法 1 . 抽樣計畫 2 . 製程能力 3 . 田口法 6 sigma vs TQM Dimension Item Six Sigma TQM Philosophy (1)Organizational culture CEO driven Quality Improvement Team driven, CEO supported (2)Assessment Bottom Line departmental missions (saving) (3)Strategy Strategy formulating Confirm objective priorities Implementation (4)Organizational structure Steering anization (MBB, GB and BB) TQM Promotion Committee (5)Improvement skills DMAIC methodology DOE, DFSS PDCA management cycle based on QFD, 5S, QC story, QC, NQC, Taguchi method, Shingo 防呆 (6)Compensation Directly links to Bonus Jackpot (7)Im
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