420營(yíng)運(yùn)管理策略教材-文庫(kù)吧資料
2025-02-17 01:17本頁(yè)面
【正文】 13 Wait for doctor to return 14 Doctor provides diagnosis and advice 15 Return to emergency entrance area 16 Check out 17 Walk to pharmacy 18 Pick up prescription 19 Leave the building Step no. Time (min) Distance (ft) Summary Number of steps Activity Time (min) Distance (ft) Transport Operation Inspect Store Delay Step description Insert Step Append Step Remove Step To Acpany Krajewski Ritzman Operations Management: Strategy and Analysis, Sixth Edition 169。 2023 Prentice Hall, Inc. All rights reserved. A Tour of Microsoft Visio To Acpany Krajewski Ritzman Operations Management: Strategy and Analysis, Sixth Edition 169。 2023 Prentice Hall, Inc. All rights reserved. Three Techniques for Evaluating Processes ? Flow Diagrams ? Process Charts ? Simulation Models To Acpany Krajewski Ritzman Operations Management: Strategy and Analysis, Sixth Edition 169。 2023 Prentice Hall, Inc. All rights reserved. Volume and Process Decisions for Services Process design choices ? Less vertical integration ? More resource flexibility ? More customer involvement ? Less capital intensity/ automation ? More vertical integration ? Less resource flexibility ? Less customer involvement ? More capital intensity/ automation Low volume, customizedservice process High volume, standardizedservice process High Low Volume Figure Project process ? Real estate process for leasing and constructing facilities for large insurance pany ? Student team’s field project Job process ? Customer service process at financial services firm ? General medical practice Batch process ? Order fulfillment process of importer/distributor ? Placing purchase orders at public relations agency Line process ? Cafeteria line ? Teller line at bank Continuous process ? Power generation plant ? Providing telephone line access To Acpany Krajewski Ritzman Operations Management: Strategy and Analysis, Sixth Edition 169。 2023 Prentice Hall, Inc. All rights reserved. Volume and Process Decisions for Manufacturing High Low Volume ? Less vertical integration ? More resource flexibility ? More customer involvement ? Less capital intensity/ automation ? More vertical integration ? Less resource flexibility ? Less customer involvement ? More capital intensity/ automation Low volume, maketoorder process High volume, maketostock process Figure Project process ? Selecting location for new plant in Europe ? Installing ERP for a manufacturing firm’s business processes Job pro
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