【正文】 People bee agitated after 17 seconds. 來自 中國最大的資料庫下載 77 Telephone Etiquette telephone etiquette at a glance ? Smile. It sounds incredible but the caller on the other end can catch the feeling. Suggestion – place a mirror near the telephone or, better still, stick a “smiley” face on the phone. ? Do not rush。 Cutlery ? When you have finished eating, your knife and folk should be placed side by side with the folk facing upward 來自 中國最大的資料庫下載 29 Dining Etiquette HostGuest Relationship ? When you are invited for dinner, always, respond as soon as possible ? Always be on time ? The guest will normally follow the maitre’d into the dinner room, he would then ease the chair and seat her ? If the guest is a man and the host is a lady, either one may follow the maitre’d into the dining room. 來自 中國最大的資料庫下載 30 Dining Etiquette HostGuest Relationship ? Always give the guest preferential treatment – usually the seat facing the room or the one with the best view is given to the guest ? For a large group of guests, it would be appropriate for the host to precede his/her guests into the dining room so that the host can indicate where each guest is to be seated 來自 中國最大的資料庫下載 31 Dining Etiquette HostGuest Relationship ? When hosting a group of guests, the maitre’d or the waiter will seat the lady guests. The seat on the right of the host will be reserved for the most important guest ? In most instances, the men and women will be given alternate seats round the table ? The host must always pace his eating with guests 來自 中國最大的資料庫下載 32 Dining Etiquette HostGuest Relationship ? Standard seating plan Host Hostess Second Most Important Female Guest Fourth Gentleman Third Lady Most Important Male Guest Second Most Important Male Guest Fourth Lady Third Gentleman Most Important Female Guest 來自 中國最大的資料庫下載 33 POWERS PRINCIPLE *7 Hold on to instruction, do not let it go。 Cutlery ? Place the napkin on lap when seated ? When finished eating, touch lips lightly with the napkin and place it neatly on the right side of our plate ? As all silverware and cutlery are clean once they are placed on the table, do not wipe them on your napkin ? Avoid picking up food with your hands when a folk or spoon is provided 來自 中國最大的資料庫下載 27 Dining Etiquette Napkins amp。SOCIAL ETIQUETTE 來自 中國最大的資料庫下載 來自 中國最大的資料庫下載 2 Social Etiquette Agenda ? Dining Etiquette ? Business Etiquette ? Office Etiquette ? Telephone Etiquette ? Foreign and Crossculture Etiquette 來自 中國最大的資料庫下載 3 Social Etiquette ? Social manners are needed now more than ever before ? With informal, open and laidback lifestyles sweeping in rapidly, our personal conduct is constantly being challenged ? Possessing social manner is an assert ? Knowing what to do and how to do it with finesse and style will give you the petitive edge wherever you go 來自 中國最大的資料庫下載 4 POWERS PRINCIPLE *1 Let the wise listen and add to their learning 來自 中國最大的資料庫下載 5 Social Etiquette ? Consideration for others must always e first. In doing so, we show respect ? Good manners practised as a means to an end, eventually bees an integral part of your character ? After all, practise makes perfect 來自 中國最大的資料庫下載 6 POWERS PRINCIPLE *2 Do unto others as you would have others do unto you 來自 中國最大的資料庫下載 7 Social Etiquette General Points to note ? Use phrase such as “Thank you”, “Please” and “I’m sorry” ? Give sincere pliments ? Be considerate of and sensitive to other’s feelings ? Always keep one’s promises ? Always keep to appointments. If you are unable to make it for the appointment because of an emergency, call the other party immediately 來自 中國最大的資料庫下載 8 Social Etiquette General Points to note ? Do not use sarcasm to degrade another ? Do not boast, especially about where you have travelled to, or talk down another ? Do not gossip but is discreet ? Do not name drop ? Do not bring a friend to a function without first checking with the host ? Do not ask personal questions regarding finance, salary housing, car and so on 來自 中國最大的資料庫下載 9 POWERS PRINCIPLE *3 Humility es before honour 來自 中國最大的資料庫下載 10 Social Etiquette Reminders for Men ? Allow a lady to enter a dining room first ? Ease out the chair for the lady and help seat her if the maitre’d has not done so ? Remain standing until the maitre’d has eased out the chair for the lady and she is seated ? Stand when a lady enters the room ? Stand when a lady gets up to leave the room 來自 中國最大的資料庫下載 11 Social Etiquette Reminders for Men ? Place the lady’s order with the waiter ? Do not embarrass the lady by suggesting that it is time to end the evening ? Allow the lady to precede you into the lift ? Assist the lady with her heavy packages ? Open the card door for a lady 來自 中國最大的資料庫下載 12 POWERS PRINCIPLE *4 A kind hearted woman gains respect 來自 中國最大的資料庫下載 13 Social Etiquette Guidelines for Ladies ? Do not hesitate to open the door for a man should his arms be full of files or parcels ? Do not chastise a man should he fail to extend social manners to you ? Be ready to first extend social courtesies to everyone, in general, and older men and women in particular ? Do not use your charm with the oll intention of luring a man to buy you expensive gifts 來自 中國最大的資料庫下載 14 Social Etiquette Dining Etiquette ? Eating is very much a way of life in all cultures ? Eating style is quite another ballgame altogether ? The knowledge of table manners will enhance your confidence and increase your enjoyment while dining 來自 中國最大的資料庫下載 15 POWERS PRINCIPLE *5 The cheerf