【正文】
ons KM Approaches ? KM Definition ? KM Considerations ? Knowledge Spiral ? Accenture KM Model KM Definition A collaborative and systematic process for acquiring, creating, synthesizing, and sharing information, insights, and experiences to achieve anizational goals. KM Considerations ? How do you create a culture for sharing? ? Which people need to be empowered to contribute the right knowledge? ? Are priorities aligned with measurements? ? Are the right processes in place to capture, refine, and create knowledge disseminate, share, and apply knowledge to deliver business value? ? What tools are currently in place? ? What tools are needed to enable the environment? ? How do you fill the gap? ? Which factors are critical for my business that can be addressed by Knowledge Management? ? Which knowledge adds the most value? ? What are the highest priority initiatives? Although many panies recognize the importance of a more effective use of their knowledge, most struggle with where to start. Strategy Technology People Process 169。Accenture, 2022 Knowledge Spi