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tegy for converting data to moary values is to use performance improvement staff estimates. Using all the available information and experience, the staff members most familiar with the situation provide estimates of the value. ? Converting Data – Exercise !!! – See Worksheet ? Still not finished….the cost of the intervention! REASONS FOR DEVELOPING COST DATA ? To determine the overall expenditure for human resource development ? To determine the relative cost of each individual HRD program ? To predict future program costs ? To calculate benefits versus costs for a specific program ? To improve the efficiency of the HRD department ? To evaluate alternatives to a proposed HRD intervention ? To plan and budget ? To integrate data into the Human Resource Information System. TABULATING PROGRAM COSTS ? Development Costs (Prorated)。 Management time Cost R 285,000 Total of 35 plaints Legal fee。 ? For example, a training program was implemented to improve safety performance for a large construction firm. The program was designed to reduce the number of accidents。 Quality。 ? The most obvious time savings are from labor reduction in labor costs for performing work。 ? In a team environment, perhaps a program enabled the team to perform tasks in a shorter time frame or with fewer people。 ? The most obvious cost of poor quality is the scrap or waste generated by mistakes。 ? Since many performance improvement interventions are designed to improve quality, the performance staff must place a value on the improvement in certain quality measures。 ? Calculate the improvement value (V times Δ P)。 ? Determine the value of each unit (V)。 ? Usually behaviorally oriented. EXAMPLE OF SOFT DATA ? Employee turnover, absenteeism, and grievances are considered soft data items。 ? Difficult to assign moary values。 ? The time it takes to process and approve an application (Time). ? Ideally, performance improvement interventions in this unit should be linked to one or more hard data measures. MAJOR CATEGORIES OF HARD DATA Primary Measurements of Improvement “Hard Data” ACCRA BRICKWORKS EXERCISE What category does your measure fall in? OUTPUT Units Produced Tons Manufactured Items Assembled Money Collect