《培訓(xùn)的投資回報(bào)》ppt課件-預(yù)覽頁
【正文】 E OF HARD DATA ? A state government office approving applications for new drivers licenses。 ? To do this distinguish first between hard and soft data. ? The first step in converting to moary value is to sort out hard and soft data CHARACTERISTICS OF HARD DATA ? Objective。 ? The aim however should be to show the value of the improvements in relation to cost。 ? Common measures of anizational performance。 ? The number of errors made processing applications (Quality)。 ? Less credible as a performance measure。 ? Determine the performance level change (Δ P)。 ? If quality is measured with a defect rate, the value of the improvement is the cost to repair or replace the product。 ? On an individual basis, time management workshops are designed to help professional, sales, supervisory, and managerial employees save time in performing daily tasks。 Output Contribution to profit Contribution to profit More INCREASE/DECREASE IN EXPENDITURE IMPACT ON PROFIT Sales Less USING HISTORICAL COSTS ? This strategy involves identifying the appropriate records and tabulating the actual cost ponents for the item in question。 Settlement cost R 285,000/35 = Cost per plaint Cost of Sexual Harassment Complaint ? The Cost of an Accident ? Direct Medical Costs Related to Accidents 114, ? Worker Compensation Payments 327, ? Insurance Premiums 120, ? Legal Expenses 75, ? Total Operating Budget for Safety and Health Department (Minus the Above Values) Including Salaries and Benefits of Safety Staff 455, ? Management and Supervisory Time Devoted to Accident Prevention and Investigation 105, ? Safety Training Costs Not Included in Above Operating Budget 31, ? Safety Awareness Materials 31, ? Lost Productivity for Safety Training, Safety Meetings, Accident Investigation, and Replacement Staff 95, ? Total R 1,347, ? Total Number of Accidents 53 ? Cost Per Accident 25, USING INTERNAL AND EXTERNAL EXPERTS ? When faced with converting soft data items where historical records are not available, it might be feasible to consider input from experts very knowledgeable with the processes。 ? Facilities Costs。 ? Evaluation costs。 ? Involve management in the process。 ? Plan for ROI calculations. ? Final Case Study !
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