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nsultants Inc. 9 實施結(jié)果 霍尼韋爾 Honeywell / Allied Signal ( 19921996) 降低成本 14億美圓 銷售收入 14%遞增 /季度 每股價格增長 520% 降低新產(chǎn)品開發(fā)周期 16% 減少收款周期 24% All Rights Reserved。 Copyright, 20xx The Processwise Consultants Inc. 8 Six Sigma 在霍尼韋爾Honeywell(AlliedSignal) At the end of day, Six Sigma is much less of a technical program, although it has a lot of technical tools, than it is a leadership and cultural change program. 雖然六西格瑪有很多統(tǒng)計學(xué)工具,但它是一場領(lǐng)導(dǎo)力和文化變革。 All Rights Reserved。 Copyright, 20xx The Processwise Consultants Inc. 6 Six Sigma 在摩托羅拉 ( Motorola) We quickly learned if we could control variation, we could get all parts and processes to work and get to end result of defects per million opportunities. Or a Six Sigma Level. It was shorthand for people to understand that if you can control the variation you can achieve remarkable result. Robert W. Galvin, Chairman Emeritus of Motorola, Inc. Win Malcolm Baldrige Award 1989 我們很快學(xué)到如果我們可以控制變差,我們可以達到 100萬次機會只出現(xiàn) ,即六西格瑪水平。 Kodak mid80’s 88 93 95 認知度 Awareness 年代 Time 94 99 00 Large banks and hospitality panies Most Fortune