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【正文】 stakeholders Source: Mitchell et al., 1997 Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 8 Stakeholder Identification and Salience ?Power ?ability to get firm to do something that it would not otherwise do based on force, threat, incentives, etc. ?Legitimacy ?Perception or assumption that actions of firm are desirable, proper, or appropriate within a socially constructed set of norms, values, beliefs, and definitions ?Urgency ?degree to which stakeholder’s claim or relationship calls for immediate attention (time sensitive and important) Source: Mitchell et al., 1997 Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 6 The Position / Importance Matrix Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 5 Stakeholder Matrix Mapping ?A technique of categorizing an anization’s stakeholders by their influence according to two va
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