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2020 McGrawHill Ryerson Ltd. 15 3 dimensions of Social Capital ? From Svendsen, Boutilier and Wheeler 1. Structural works that represent relationships 2. Relational trust and reciprocity 3. Cognitive mutual understanding Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 11 Stakeholder Influence Strategies ?Withholding strategies ?stakeholder discontinues providing a resource ?Usage strategies ?stakeholder continues to supply resource but specifies how it is to be used ?Influence pathway ?when withholding and usage strategies are used by an ally of the stakeholder Source: Frooman, 1999 Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 7 Diagnostic Typology of Organizational Stakeholders Source: Savage et al., 1991 Chapter 4 Copyright 169。 and (3) undertake direct contact with stakeholders. Chapter 4 Copyright 169。