六西格瑪管理ppt72-精益生產(chǎn)-文庫(kù)吧資料
2024-08-25 17:13本頁(yè)面
【正文】 defects Record defects Record defects supplier customer Institutionalize solutions Continuous improvement meyhodology action name date time 100 Pareto analysis/ root cause indetification measure Results amp。 design for manufacturability Cycle time reduction Motorola’s black belt Problemsolving tools n 驅(qū)動(dòng)力來(lái)自評(píng)量指標(biāo)以及合理 且具挑戰(zhàn)性的目標(biāo) The sixsteps design process Manufactued product ? Identify physical and functional requirements of customer ? Determine characteristics of product critical to each ? Determine for each characteristic,whether controlled by part,process,or both ? Determine maximum range of each characteristics ? If CP2 redesign material,profuct,and process as required. Administrative/office ? Identify the work you do(your product) ? Identify who your work is for(your customer) ? Identify what you need to do your work,and from whom(your supplier) ? Map the process. ? Mistakeproof the process and eliminate delays. ? Estableish quality and cycle time measurement and improvement goals. Cycle time reduction Will be coverd in detail afer lunch Problem solving identification tool ? All member of the anization should have trining in problem solving indentification tools – Flow charts – Brain storming – Pareto charts – Cause amp。therefore… Decreases “Manufacturing” cost Cost/Quality Six sigma has shown that The highest quality producer is The lowest Cost producer ? TDU is the best measure of the over all quality of the process – TDU is the independent variable – Process yields are dependent upon TDU The mon metric: Total defects per unit(TDU) Defining a unit A “unit” may be as diverse as a: ? Piece of equipment ? Line of software ? Order ? Technical manual ? Medical claim ? Wire transfer ? Hour of labor ? Customer contact Anything that is measurable amp。 – Early life failure rate。 adopted 1986 ? Five minor changes in1992 ? No significant changes during five different chairman – Bob Galvin – Gee Fisher – Bill Wiese – Gary Tooker – Chris Galvin Creating and managing the Six Sigma quality culture Sis sigma quality One of the two key drivers of increased Total customer satisfation and reduced cost Product/Service is delivered when promised ? Every occurrence of a defect within the process requires time to inspect,fix,and reinspect ? Average cycle time is directly proportional to the total number of defects in the process. Product/service is delivered with no defects ? No test/inspection is 100% effective in finding defects. ? Delovered defects escape test/inspection within the process. ? Delivered defects are directly proportional to the total number of defects in the entire process Six sigma quality impoves customer satisfaction Reducing the total defects in the enire process reduces: – Delivery delinquencies。 education center(Mtec) established 1985munications sector begins total defects per unit measurement(TDU) july manufactured products november sales orders 1986chairman changes agenda of customer visits created “the card” Evolution continues! 1987 Corporation adipts six sigma 2 year 10x。 A Closing ments Alliance Partnerships MASET, LLC. and Motorola Maset areas of expertise ? Quality(Six Sigma)
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