【正文】
ll take this size one. Which one do you prefor? Sorry,It is out of stock. The total is XxX yuan. Thank you for you ing,Wish you e back next time. 。t give you a refund PART 13 Communication 溝通與應(yīng)付抱怨 對(duì)不起,我的英語(yǔ)不太好 Sorry, my English is not very good 對(duì)不起,我沒聽懂您能說(shuō)慢一點(diǎn)嗎 ? Sorry, I don39。t give you change 您想退款嗎 ? You want to refund? 恐怕不能給您退款 I39。s the problem? 可以看一下您的收據(jù)嗎 ? May I see your receipt? 我們可以給您換一雙 We can give you another pair 對(duì)不起,恐怕不能給您換 Sorry, I39。m afraid not 物有所值 price to value 這個(gè)價(jià)錢很合理 This price is quite reasonable 這是我能給您的最低價(jià) This is I can give you the lowest price 賣這個(gè)價(jià)錢我要賠錢的 Sell the price I will lose money 您有會(huì)員卡嗎 ? You have a membership card? 我可以給您個(gè)特價(jià) I can give you a special price 辦理會(huì)員,可以享受打折優(yōu)惠 Deal with