【正文】 第五篇：商務信函：Dear SirYours faithfully Dear MadamYours faithfully Dear SirsYours faithfully Dear MadamYours faithfully Dear MadamYours faithfully Dear Ms BrownYours sincerely Dear MrMithYours sincerely：With reference to:With reference to your advertisement in the Times of 12th December,…With reference to your phone call today,…：I am writing to…I am writing to confirm the am writing to enquire about the price and discount of your am writing to inform you that we have sent your goods on July am writing to apologise for the delay of the ：I would be grateful if you could send me a would appreciate it if you could deliver them as soon as you possibly give a presentation at the annual sales conference?Thank you for…Thank you for your telephone call you for sending the catalogue to Please find enclosed a am enclose a price enclose a I am sorry that our cashier charged you too apologize for not attending the am sorry for not replying to your I am pleased to confirm the booking of the conference room on Monday ,March 3— can assure you that we can deliver the goods by the required Unfortunately, the handles of the teapots were am afraid that only two of the ten microphones can Thank you for your contact us again if we can help in any way./ you have any look forward tohearing from you soon./meeting you./ seeing younext Friday.。最為典型的美國式寫法是Sincerely和Best regards，典型的英國式表達有Yours sincerely和yours faithfully（不知姓名）；Best wishes, kind regards（熟人或知道對方姓名）。在英國式英文 信里，Mr, Mrs, Messrs，均不加縮寫句點，相反地趨向于進步自由的美語反而加縮寫句點如Mr., Mrs., Messrs??在稱呼方面，商業(yè)上最普遍的有Gentlemen（美國式）與Dear Sirs（英國式）二種，相當于我國的“敬啟者”或“謹啟者”.如果信是寫給某個公司單位的，不是寫給某個具體人的，美語用Gentlemen（復數(shù)形 式），英語用Dear ，必須使用Sir/Dear ，英國式采用逗號（ma），美國式用分號（colon）。英國人常在男性的姓名之后用Esq.（Esquire的縮寫），.（Madam的復數(shù)形式），用于二個女士以上。此外，在美國還流行一種普通收信人地址的寫法，就是在書信的Inside Address中，把門牌號和街名都省略掉。信內地址的寫法也有垂直式和縮進式之分，垂直式和稱美國式將各行并列，縮進式或稱英國式將各行依次退縮。垂直式的職務及簽名都在左邊的邊欄界線，這種格式，在極度尊重工作效率的美國公司，已普遍采用。當然，英國式的語言文化近年來也有變化，但總體來說，兩者間的差異是很明 顯的。因此當我們寫信的對象是英國或其舊殖民地國家時，要使用標準式英語 Queen39。英語和美語在書信體例方面存在著一定的差異，比如信頭和稱呼、書信格式、遣詞、結尾客 套語等均有所不同。英文書信格式稱謂差異商務英語書信（Business or Commercial English Correspondence）是指交易時所使用的通信。E 簽名（Signature）簽名通常簽在結束語下方的中間偏右的位置，即使是打寫機打出的信件，最后仍需親筆簽名。D 結束語（Complimentary C