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52 MRP and ERP 市場需求 生產(chǎn)計畫 問題 ? 粗估產(chǎn)能計畫 Yes No Yes No 財務(wù) 行銷 製造 調(diào)整生產(chǎn)計畫 製造日程 安排總表 MRP 能量需求規(guī)劃 問 題 需求日程 表 調(diào)整生產(chǎn)計畫 MRPII 53 MRP and ERP Example — ERP at Cybex1 ? Ships more than 200 different products to 150 dealers and thousands of customers around the world. ? Past: three factories were run by different software systems ? Today: integrated with PeopleSoft’s ERP software 54 MRP and ERP Example — ERP at Cybex2 ? Customer order triggers a series of events internally: ? Financial system performs a credit check ? Order management system sends an order to the manufacturing plant for custombuilt items and to the warehouse for instock items ? Manufacturing responds with an availabletopromise date and customers are notified of estimated delivery times 55 MRP and ERP Example — ERP at Cybex3 ? Customer order triggers a series of events internally: ? Removing an item from stock triggers a purchase requisition for replacement stock ? A shipment triggers an invoice and online tracking through the customer’s preferred carried ? Event management system notifies dealers, customers, and sales reps when items are shipped or when scheduled shipping dates change 56 MRP and ERP Enterprise Resource Planning (ERP) ?Organizes and manages a pany’s business processes by sharing information across functional areas ?Connects with supplychain and customer management applications 57 MRP and ERP ERP Modules 58 MRP and ERP ERP modules — finance and accounting module ? Financial accounting ? Investment management ? Cost control ? Treasury management ? Asset management ? Enterprise controlling… 59 MRP and ERP ERP modules — sales and marketing module ? Order processing ? Product configuration ? Delivery quotations 60 MRP and ERP ERP modules — production and materials management module ? Handle all types of manufacturing processes – maketoorder, assembletoorder, repetitive, and continuous ? CAD programs ? Performs process planning ? billofmaterial processing ? Product costing ? Processes engineering change orders ? Plans material requirements ? Allocates resources ? Schedules ? Monitors production 61 MRP and ERP ERP modules — human resources module ? Workforce planning ? Employee scheduling ? Training and development ? Payroll and benefits ? Travel expense reimbursement ? Applicant data ? Job descriptions ? Organization charts ? Workflow analysis 62 MRP and ERP Webbased ERP and Related ebusiness software ? Customer relationship management (CRM) ? Supply chain management (SCM) ? Collaborative product merce (CPC) 63 MRP and ERP ERP Implementation ? First step is to analyze business processes ? Which processes have the biggest impact on customer relations? ? Which process would benefit the most from integration? ? Which processes should be standardized? ? Use of Inter portals can aid implementation 64 MRP and ERP Customer Relationship Management (CRM) ? Pla