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The McGrawHill Companies, Inc., 2022 Communication Skills for Managers as Senders ? Send clear and plete messages. ? Encode messages in symbols the receiver understands. ? Select a medium appropriate for the message AND monitored by the receiver. ? Avoid filtering (holding back information) and distortion as the message passes through other workers. ? Ensure a feedback mechanism is included in the message. ? Provide accurate information to avoid rumors. 1518 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Organizational Communications Network Figure Formal Communication Informal Communication 1516 Irwin/McGrawHill 169。 Teams Wheel Network Circle Network Chain Network All Channel Network Figure 1514 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Communication Networks Networks show information flows in an anization. ? Wheel Network: information flow to and from one central member. ? Chain Network: members municate with people next to them in sequence. ? Wheel and Chain works provide for little interaction. ? Circle Network: members municate with others close to them in terms of expertise, office location, etc. ? AllChannel Network: found in teams, with high levels of munications between each member and all others. 1513 Irwin/McGrawHill 169。The McGrawHill Companies, Inc., 2022 Communication Media Personally Addressed Written Communication: lower richness than the verbal forms, but still is directed at a gi