【正文】 the customer feels good is good. Respect their respect for others, the right to show it, we can properly handle interpersonal relationships. In social and business activities, have to learn to look at the business card skills. When exchanging business cards, can explain the following four points from the card holder, status, identity and foreign exchanges of experience and social circle The first is to see whether printed residential telephone. People in social situations, there will be selfprotection awareness, private home telephone number is not given, and even cell phone numbers are not given. There are other private and public speaking Westerners , particularly care about this, if he first met with business negotiation , you put your home phone number to him, he understood you to his house meant that you suspected of taking bribes extorted . When they encounter problems of conversational etiquette problemsolving skills are also very important.Because, as a business person, you need to face them from different industries will inevitably be difficult to reach, despite the best solution to the problem, but it may not be satisfactory. At this time, we need to seize the main contradiction we find a breakthrough to solve the problem. Main contradiction is resolved, secondary contradictions will be solved. Decision concept ideas, ideas determine. What kind of thinking, what kind of working condition. With advances in technology, transport, telemunication technologies developed countries around the world, narrowing the distance between。 avoid the use of inprehensible jargon, dialect, mantra, ambiguous words and words containing ambiguity. No matter what occasion, when others will introduce you to the other side, we should soon be able to remember each other and call each other names, this can shorten the distance between the two sides, closer relations giving intimacy. For others talking point when you do not agree, do not immediately retorted, perhaps he also makes sense. First, do not agree with the view affirmed, and then ask the way and then speak out your point. For example : You are right, I also have a view that you see is not possible to do so end the conversation before you remember to be a summary, which a little before the pause , allowing the audience a little time to recall all of the information is then repeated key informationIn order to make munication smooth, we must avoid munication barriers, to acquire the necessary munication skills. So as to give each other a good first impression, the benefit to the pany, establish a good corporate image1) Understand Their Concept Of Time, People From Different Cultures Very Different Attitudes Over Time. Nordic Time Accurate, strong concept of punctuality. While The Spanish Or Italian People Think Late 10 To 15 Minutes Is Normal.2) Etiquette, in some places such as Japan and South Korea are very particular about etiquette, business activities, more formal. The United States is relatively informal, but the eastern part of the United States will be more formal.3)The attitude of some local people believe that legal agreements and contracts are paramount , but some treat more casual attitude of legal contracts , they think with the conditions change , the natural content of the agreement do adjust , they pay more attention to relationships. Business etiquette and business activities intrinsically linkedTo each other as the center: in the course of business dealings, be sure to remember to each other as the center, to give up self centered theory. For example, when you ask customers to eat, it should first seek the views of customers, what his favorite foods, do not eat anything, not their own preferences and subjective ordering for the guests, which is called straightened position. If your client articulate, you can talk to him boast vivid, very humorous, or another theory with practice, but you cannot say You39。s opposites psychological, reducing both the psychological pressure, avoid intensifying the conflict. Ask, ask, negative tone tends to be abrupt, intense, easy to cause each other39。s it? You need anything else? ...... These statements are not waiter’s improvisation, but standardized hospitality programs, you only need a high school student and cultural level of service can be a good master and use. These seemingly simple statements, you can create value. Because it reflects a basic human needs: not only food, but I want to be respected.4 Business Etiquette and Business ActivitiesIn business negotiations, understand the necessary courtesy and etiquette, the negotiations must have the basic quality, courtesy, politeness are relationships lubricant, can be very effective in reducing the friction between people, to maximize avoid interpersonal conflicts。 third level: healthy, smooth , rich , eat put the social order and so on but these are not product creation , but through the exchange of people , passing a message.It is fits truths, but also of universal human emotions and values ??, is the ultimate goal of human pyramid spire, but also business operations unavoidable problem.In China , the most direct and most effective way of business operations , direct talk about feelings and values , this means tested, from the Hearts K to Melatonin I can say that the product is a mess, but sales people really jealous of course , you will eventually ask why they died, or why will eventually die ? The answer is very simple, they delivered the message, showing the value, but it is used the most brutal manner in advertising, rather than reputation.Business etiquette is not advertising, but from the emotional experience of the customer to obtain understanding and recognition, and ultimately win sales.You go anywhere in the world a McDonald39。 Second, powerful way to show clients their value.But to demonstrate their value well, pass this information on to note effective business etiquette.