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2020 McGrawHill Ryerson Ltd. 16 Leads to 3 benefits ?Willingness to share information ?Willingness to exert one’s influence or power to benefit the other ?Group cohesiveness 。 2020 McGrawHill Ryerson Ltd. 14 Stakeholders and Social Capital ?Definition: Any aspect of a corporation’s anizational arrangement that creates value and facilitates the actions of stakeholders within and external to the corporation. ?Building TRUST or GOODWILL Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 12 Typology of Influence Strategies Chapter 4 Copyright 169。 2020 McGrawHill Ryerson Ltd. 10 Examples of Stakeholder Types ?Latent stakeholders ?Managers may not recognize their existence ?Expectant stakeholders ?Require more attention from managers ?Definitive stakeholders ?Management must address the claims of these stakeholders immediately ?Non