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6您好,是308房內(nèi)的李先生/女士嗎?這里有您一份留言,有時間請您到總臺。6對不起,**先生/女士,已經(jīng)離店了。/您好,總臺,請問有什么可以幫您?5您好,**先生/女士,您的房號是***嗎?5對不起,您要找的**先生/女士,沒有登記。您要有其他事情,請不要客氣,我們很樂意為您服務(wù)。5行李員***,請將**先生/女士的行李送到308,請您帶客人上房。4請您帶著房卡,早上7:00—9:30到早餐廳可以享受免費(fèi)早餐。4今天晚上8:00四樓酒吧將有化妝舞會,一直次日凌晨2:00,歡迎您交際,去HAPPY。我可以幫您在XX酒店預(yù)訂房間,請問您是否愿意?3謝謝您對我們酒店的支持。3您是使用信用卡還是現(xiàn)金?(如果是信用卡)麻煩您出示一下您的信用卡(如果是現(xiàn)金)**先生/女士,請您預(yù)付費(fèi)用RMB元。2我們這里有一套非常方便的客房,靠近停車場,同時我們也可以協(xié)助把您的行李送到房內(nèi)客房 價格為RMB。1……此房間非常適合您的需求。1裝修別致、豪華寬敞的單人間。歡迎下榻御泉灣時尚酒店。四、兌換外幣The rates of exchange are on the board 。I am sorry ,sir ,there has been an error in your wait a minute while I correct ,先生,您的帳單算錯了。How would you like to pay , sir , in cash or by credit card ? 先生,請問您是用現(xiàn)金付款還是用信用卡付賬?Please check it and sign ,在這里簽個字。How would you like to pay , sir , in cash or by credit card ? 先生,請問您是用現(xiàn)金付款還是用信用卡付賬?I feel terribly is the busiest season and all kinds of rooms are fully ,這個季節(jié)人多,各種房間都訂滿了。二、接待服務(wù)What kind of room would you be prefer? 您要什么樣的房間?Have you got a booking?您預(yù)訂了嗎?A single room or a double room?要單人間還是雙人房間?A double room costs 368 Yuan per ?!痬 looking forward to seeing you luck!我期盼再次見到你,祝你好運(yùn)!Good Bye, and hope to see you ,希望再見到您第三篇:酒店前臺接待英語用語(模版)酒店前臺接待英語用語一、預(yù)訂服務(wù)Good is Room I help you?早上好,客房預(yù)訂處,我能為您做什么?What kind of room would you like to reserve ? 您想訂哪種類型的房間?A single room or a double room ?要單人間還是雙人房間?For which dates do you want to book the rooms ? 您想訂哪幾天的房間呢?What time will you be arriving?您將在何時到達(dá)?May I know your name ?您能告訴我您的名字嗎?How long will you be staying?您將要住多久?I’d like to confirm your 。Part 6 Expressing Appreciation第六部分 道謝 you for your kind 。Part 5 The Damage第五部分 賠 償’m afraid you’ll have to pay for the 。 deeply apologize Madam, would you care to send this dress for drycleaning? No charge of ,小姐。 do apologize for inconvenience on behalf of our ,我謹(jǐn)代表酒店向您道歉。Please don’t worry, I’ll ask the doctor to go to see you right ,我馬上叫醫(yī)生過去。(7)Can you give me some medicine for heartburn?你可以給點胃藥給我嗎?(8)I’m afraid the doctor can’t give you medicine for that unless you tell her about your history of stomach ache?如果你不告訴醫(yī)生你是否有胃病史,恐怕他不能隨便給你胃藥。她會給你開藥。Medical Service醫(yī)療服務(wù)(1)You don’t look very well seems to be wrong ?你看上去有些不舒服, 還好吧 ?(2)I feel dizzy and have a sore throat besides , I can not sleep well recently?我感到頭暈,喉嚨痛。while the one collected between 6pm to 8 am will be returned at 2pm on the next ;而下午兩點到次日八點的洗衣將會在第二日下午兩點之前送回。Internet Service網(wǎng)絡(luò)服務(wù)There is free broadband Internet access in every room , connector plug is on the ,您可以隨便使用。希望您在這里居住愉快。 many nights will you stay this time?這次入住您會住多少天? room would you like, smoking room or nons