【正文】 （4）打字員姓名首字母（Reference Initials）：寫在正文末行空一行的地方。備忘錄的結(jié)構(gòu)形式一般包括以下幾個部分：（1）標題：Memo位于第一行正中。范例：May 2Jack, I’m afraid that Ihave to go at 12:00 today to meet an overseas visitor (from Beijing). Could you please ring me to make another time? Many thanks. Ted 5thNovember, 1991.Dear Mr. Lin,Iam writing to tell you how grateful Iam for all you did for me in Beijing. I hope that you will contact me if there is anything Ican do for you. In particular, Iwould be most glad to send you or the Department any books you need. Yours sincerely, (Signature)Professor T. R. Stevens（三）備忘錄 Memo備忘錄的主要作用是為雇員傳達信息，它一般局限于公司或部門內(nèi)部的交流，本公司或部門之外的人一般看不到。內(nèi)容可包括：時間、收信人、事由、寫信人。這部分又可分為兩類，一類是有關(guān)部門就某事發(fā)出的通知或張貼的告示，此類文件要求結(jié)構(gòu)嚴謹，用詞確切，通常使用比較正式的文體。其主要內(nèi)容包括：（1）感謝對方給你面談的機會，并注明你面試的時間和所求的職位；（2）說明你對該公司、該職位的興趣，強調(diào)你的知識與技能符合公司的需要，表示自己能為公司的發(fā)展做出貢獻。感謝信所涉及的內(nèi)容多種多樣，比如可以感謝對方替自己做了一件事情，在自己痛苦時安慰了自己，出席了自己的宴會等等。 I think it would be helpful to…. 范例：2007年、2009年碩士研究生入學考試作文題（見真題分析）（7）道歉信道歉信是寫信人對未盡之事向收信人表示歉意。This leads to…。常用套語有：提出問題：It seems that … (not have desired effects, not have obtained the full attention。其常用套語有：引言：I am returning... which Ibought from your store in... (time).Imust plain about... 發(fā)展：This has put us to great inconvenience.Therefore, Iam returning... and would greatly appreciate if you could replace it.結(jié)尾：We hope that you will understand our expectation of the pensation for our damaged goods.Iwould be grateful if this matter would have your immediate attention.Having been given your excellent reputation, Iam sure you will do everything possible to... 范例：Directions: You bought a pair of tennis bats (item 6542951) from website. When you received them, you found they were used with dirt all over around and a small tear in the handle. Write a letter to the customer service manager of the store to1) tell him about the used bats 2)ask for a refund Dear Sir or Madam: I have recently ordered a new pair of tennis bats (item 6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it I saw that the bats were used. They had dirt all over around and there was a small tear in the handle. My order number is AF26168156. To resolve the problem, I would like you to credit my account for the amount charged for my bats, I have already went out and bought a new pair at my local sporting goods store so sending another would result in me having two pairs of the same bats. Thank you for taking the time to read this letter. I have been a satisfied customer of your pany for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 5555555. Sincerely, Li Ming （6）建議信建議信是寫信人希望對解決問題有所幫助而向相關(guān)部門或者個人寫的信件，其主要目的是提出自己的意見，希望對方能夠采納并采取相應行動。2)說明由此問題所帶來的不便、比如時間或精神上的損失等，內(nèi)容要實事求是。其常用套語有：引言：As a student at... university, Iam preparing for... Your answers to the questions below would help me... As we are particularly interestedin... , we should be grateful if you would kindly... 發(fā)展：Could you please send me the relevant information and application form?結(jié)尾：Your answer will contribute to my project. Iwould appreciate receiving your answer by... ( time ).范例1：Directions:You are preparing for an English test and are in need of some reference books. Write a letter to the sales department of a bookstore to ask for:1) detailed information about the books you want, 2) methods of payment, 3) time and way of delivery.Dear Sir/Madam,As a student preparing for TOEFL in the ing May, I am writing to ask if you have Approaches to TOEFL written by Professor Wang Siming and published by University College Press in 2004.If you have the book for sale, I’d like to mail order it and please let me know if I can pay for it by money order or MasterCard.I’d appreciate it if you could send me the book at your earliest convenience by EMS to the following address:Li MingRoom 239, Student Dormitory No. 11West Campus, Baoshan UniversityBaoshan, 103008Thank you for your consideration. Yours truly, Li Ming范例2：Directions:You are doing a research project on the future of the printing industry. Write a letter to the industry market analyst Mr. Wang to ask for:1) the challenges the industry is facing 2) the rol