【正文】 Refrigeration News. April 9. .23．Kate Dale. “Making the Net Work. HR World. MayJune 2000. 3236.24．Kathryn Tyler. “Looking for a Few Good Workers. HR Magazine. December 2000. 129134.25．Laura Parkcr. “USA Just Wouldn39。s Missing,” Industrial Management, November/ December 1997, 913.16．Robert D. Behn, Job Descriptions vs. Real Performance, Governing, January 1997, 60. 17．Sally Ford, Job Descriptions Should Be Everyday Management Tool, Kansas City Business Journal, September 19, 1997, Z0. 18．Sharon K. Parlzer, Toby D. Wall, and Paul R. Jackson, That39。t Have to Break the Bank, HR Magazine, July 1997, 8588. 6．Carolyn Hirschman, Reasonable Acmodations at a Reasonable Cost, HR Magazine, September 1997, 106114. 7．Cathy Gedvilas, Rewarding the 39。 第六章1．Company Finds Job Analysis Key in Relieving Employee 39。 The Wall Street Journal, January 6, 1998, Al8.58．Civil Rights Act of 1964, Title VII, sec. 703a.59．. Equal Employment Opportunity Commission, Affirmative Action and Equal Employment (Washington, DC: . Government Printing Office, 1974), 1213.60．Leon G. Wynter, Business and Race, The Wall Street Journal, July 1, 1998, B1.61．Based on Linda Micco, EEOC Under Congressional Pressure, Suspends Use of Testers, HR News, September 1998, 15。s Gone Wrong?, Public Personnel Management, Spring 1997, 3541。G, a Pitch to Keep Women Employees, The Wall Street Journal, September 9, 1998, B1.46．Howard Gleckman, High Tech Talent: Don39。 Paul M. Barrett, Legal Limbo,39。sDinerby Diner, Business Week, March25, 1996, 166168.43．Adapted from Dennis Huspeni, Women39。sAirs AntiRacism Ads, USA Today, January 12, 1999, B1。Retaliation39。 and Stephanie Armour, Conflict Grows between Bosses, Devout Workers, USA Today, November 21, 1997, 1B2B.34．Companies Feel Push to Acmodate Employees39。 Signals Age Bias, The Wall Street Journal, July 27, 1998, B1, B8.19．Westinghouse Electric Corp v. Ryder,. No. 971070, February23, 1998.20．Based on data piled by the federal Equal Employment Opportunity Commission, 1998.21．Definitions used in this discussion of the Americans with Disabilities Act are those contained either in the act itself or in the Technical Assistance Manual issued by the EEOC。 Journal of Organizational Behavior 19 (1998), 329336.10．Gilbert Casellas and Irene L. Hill,Sexual Harassment: Preventingand Avoiding Liability, LegalReport, Fall 1998, 15.11．James A. Burns, Jr., Acmodating Pregnant Employees, “Employee Relations Law Journal 23 (1997), 139144.12．Stopka v. Alliance of American Insurers, CA7, No. 971974, April 1, 1998。Faragher v. Boca Raton, . 97282, June 26, 1998。 Ann Davis。 PatrickMcGeehan, Smith Barney Diversity Plan Represents a Major Leap for Women on Wall Street, The Wall Street Journal, November 19,1997, B17。 18．Hal Lancaste1, Giving Good Service, Never An Easy Task, Is Getting Harder,” The Wall Street Journal, June 9, 1998, B119．John M. 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Corporations,” Academy Of Management Journa, 40(1997), 1175.42．Mark Spoginardi, “Conducting A Human Resources AuditA Primer,” Employee Relations Law Journal, 23(1997), 105232。 3．Gabriella Stem, How A Young Manager Shook Up The Culture at Old Chrysler Plant, The Wall Street journal, April 21, 1997, A1.4．39。 and Matt Murray, “KeyCorp Fails to Prove It Can Unlock Promise of Merger of Equals,” The Wall Street Journal, August 25, 1998, A1232。 John J. Keller, “ATamp。 Charles W. L. Hill and Gareth R. Jones, Strategic Management (Boston: Houghton Mifflin, 1998), 9296。 第三章1．Based on “Welfaretowork: A Good Start,” Business Week, June 1, 1998, 102106。 Manageme