【正文】 變更要求將被尋求討論會管理者轉(zhuǎn)寄給適當(dāng)?shù)氖謨哉鹿?jié)主席，將被考慮在下次修訂。另外，見附錄 F“與客戶聯(lián)系指南”。 ? Conformance to TL 9000 constitutes conformance to corresponding ISO 9001:2020 requirements, and TL 9000的合格性組 成相應(yīng)的 ISO 9001： 2020要求的合格性，和 ? It is the intent of the QuEST Forum that conformance to TL 9000 will eliminate the need for conformance to other telemunications quality management standards. 尋求討論會的目的是 TL 9000的合格性消除其他通訊質(zhì)量管理標(biāo)準(zhǔn)的合格性。 Expected benefits are: 期望的利益是： ? Continual improvement of service to subscribers, 對最終客戶的服務(wù)的持續(xù)不斷的改進 ? Enhanced relationships between the anization and its customers, 組織和客戶間加強的關(guān)系 ? Standardization of quality management system requirements, 質(zhì)量管理體系要求的標(biāo)準(zhǔn)化 ? Efficient management of external audits and site visits, 外部審核和實地考察的有效管理 ? Uniform measurements, 統(tǒng)一的衡量； TL 9000 Quality Management System Requirements Handbook TL 9000質(zhì)量管理體系要求手冊 11 Section 1 Introduction 第一部分－ 簡介 ? Overall cost reduction and increased petitiveness, 全面的成本減少和增加的競爭力 ? Enhanced management and improvement of the anization’s performance, And 組織職能加強的管理和改進，和 ? Industry benchmarks for TL 9000 measurements. TL 9000衡量的工業(yè)基準(zhǔn) Relationship to ISO 9001and other requirement 與 ISO 9001和其他要求的關(guān)系 The QuEST Forum maintains patibility with other sets of requirements and standards. TL 9000 provides a telemunicationsspecific set of requirements built on an ISO 9001:2020 framework. See the Bibliography for the standards and requirements that were considered during the development of TL 9000. 尋求討論會保持了這個標(biāo)準(zhǔn)與其他套的要求和標(biāo)準(zhǔn)的兼容性。 Purpose 用途 The purpose of TL 9000 is to define the telemunications quality management system requirements for the design, development, production, delivery, installation, and maintenance of products: hardware, software, and services. Included in TL 9000 are performancebased measurements that quantify reliability and quality performance of these products. Longterm goals include both cost and performancebased measurements. TL 9000的用途是規(guī)定通訊質(zhì)量管理體系要求，用于硬件、軟件和服務(wù)等產(chǎn)品的設(shè)計、開發(fā)、生產(chǎn)、運輸、安裝和維修。減少通訊質(zhì)量管理體系標(biāo)準(zhǔn)的數(shù)目。 TL 9000質(zhì)量管理體系衡量手冊規(guī)定了一套最小的性能衡量手段。T Mike Server Atlanta Cable Sales Bryan Glutting BellSouth Telemunications Joel Sullivan Bookham Technology Nick Whiteley Celestica Paul Pettinger Complas Fred Denny Corning Joel Reece Leonard Young ECI Tele Misha Ptak Training Work Group Leaders: Chair Rosemarie Moskow SBC ViceChair Jeff Harpe Nortel Networks Contributors: CTDI Jim McCormick Excel Partnership Joe DeCarlo Steve Obolewicz Donna Locke TL 9000 Quality Management System Requirements Handbook X Ericsson Ron Hershberger Excel Partnership Donna Locke Flextronics Ellen Evans Johnny Hancock Fujitsu Joe Bartnicki Matthew Weir Graybar Electric Jack Evans IECQ/ECCB Charles Packard JDS Uniphase David Hall KARLEE David Briggs Liebert Larry Ables Hang Tan Lucent Technologies Andrea Long Mike Musky ManlyWilliams John Manly Marconi John Wheeler Masterwork Electronics Scott Woods Motorola Jim Osman Network amp。Donnell Rhonda Sator Mark Moore Mike Rippe Tom Yohe TL 9000 Quality Management System Requirements Handbook v Acknowledgements Antec Rob Lindner Bob Lichkay Bill Taylor Astec Advanced Power Systems Andre Lapointe ATamp。 Quality Excellence for Suppliers of Telemunications Forum (QuEST Forum) TL 9000 Quality Management System Requirements Handbook Release Copyright Copyright _ __ _ 2020 Quality Excellence for Suppliers of Telemunications Forum For further information, see the QuEST Forum web site at: TL 9000 is a registered trademark of the Quality for Excellence for Suppliers of Telemunications Forum. Sections of this document contain copyrighted material from a variety of sources。T Kathy Parker Michael Server Bell Canada JeanNormand Drouin JeanPierre Quoibion BellSouth Telemunications Tex Prater Joel Sullivan British Telemunications Steve Dickens Charles Industries Angelo DiMonte Victor Potent Chatsworth Products Edward Gaicki CommWorks Laura Coplon Jim Oates David Stahl Comverse Network Systems Bruce Rozett Elizabeth Tracy Corning Steve Cooper Len Young Entela Ralph Stowe Ericsson Victor Sandoval Excel Partnership Steve Obolewicz Dave Sanicola TL 9000 Quality Management System Requirements Handbook vi Flextronics Johnny Hancock Fujitsu Doug McCullough Hekimian Laboratories Robin Williams Liebert Corporation Larry Ables Tom Baldrick Dale Carpenter David Giannamore Lucent Technologies Ruth A. Harman Sandford Liebesman John Wronka John Walz Marconi Bret Barclay Don Denk Mary Hattrick Beverly McClain Harold Morrison Jennifer Vidos Motorola Mary Demmert Tama McBride Jim Osman NEC America David Barski Nokia Karen Rawson Doug Hall Nortel Networks Robert Oakley Richard Pierrie Paceon Jim Shields QUALCOMM Grace Weaver Qwest Don Wilford Jerry Keintz SBC Ed Franck Jim Lankford Judy Przekop Steve Stroup Rick Werth Siemens ICN Pat Muirragui Tom West Sorrento Networks Richard Lycette Sprint Tim Dinneen Sumitomo Electric Lightwave Gary Bishop Jeffrey Rose Symmetri Donna Schilling Jack Riskey Telcordia Technologies Bob Brigham Debbie Hearn John Russell Leslie Wolfe TeleCentric Jack Pompeo Tella