bec寫作指南—商務(wù)便函與便條寫作-資料下載頁
2025-07-13 20:24本頁面
【導(dǎo)讀】receivingthememo.Anythingtoadd?.Mr..Duke,TrainingOffice.Canyouarrangeit?spendis$500.finishaboutJune15.Southmoorproblem.TB\ac.Messagetakenby:.MissLiu,
【正文】 第 11 頁 共 13 頁 To: Office Administrator From: Manager Date: Subject: New Employee A new employee, Mark McCabe, will join us on 10th May. He will take charge of the Sales section. Would you please arrange his desk in the room of Sales section. 考題二 Your pany has received a lot of criticism of its telephone service. You looked into the most mon plains and made the following notes: The Services Director has asked you to write a memo to call staff on remended telephone procedure. *Phone left to ring too long before answering. *Calls answered impolitely, . just ‘hello’. *Transferring calls automatically to colleagueoften colleague doesn’t know about the transfer, or how long it will be. *Taking massagessome employees not writing messages down (date, time, caller’s name and number). 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 12 頁 共 13 頁 ? Write the memo in about 100120 words, explaining how staff should use the phone. Use the information in your notes above. ? Write on your Answer Sheet Sample To: All Staff Subject: Remended for all staff to know we should use phones, because we have received so many plaints from our customers. The following are some remended telephone procedure: 1. Do not leave the phone to ting too long before answering 2. Answering calls politely, instead of just saying ‘hello’. 3. Let colleague know the transfer and how long the call will be when transferring calls. 4. Take down messages including date。 time, caller’s name and number. 考題三 You work for a pany, which produces laser printers. You are visiting another pany, Soft cell, to buy some puter software for your department. They have expressed an interest in your pany’s printer and you would like to take twenty brochures and three sample printers with you. *Write a short note to Mr. Jim Asana, the sales manager. *Ask for his permission to take these items. 中國最大的管理資料下載中心 (收集 \整理 . 大量免費資源共享 ) 第 13 頁 共 13 頁 *Explain why you want them. *Mention the time and date when you want to collect them. Write 3040 words on your answer sheet. Sample To: Mr. Jim Asano Massage: May I have you permission to take twenty brochures and three sample printers with me when visiting Softcell who have expressed an interest in our printers. I will e to collect them at 8 am Thursday morning.
公司管理相關(guān)推薦
鄂ICP備17016276號-1