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llection success rate increased 21% and their final account collection processing time decreased significantly. ? New policies resulted in increased revenues and a decreased volume of certain collection activities (., temporary disconnects, etc.). ? The Company’ s bad debt percentage decreased dramatically. Approach All significant collection work activities were reviewed for improvement. Process and activity analysis, activitybased cost analysis, work sampling and process mapping were used to help identify opportunities and develop remendations. TELECOMMUNICATIONS 20 BELLSOUTH RTHUR NDERSEN O, A A C SC Exhibit II Project Requirements Space Tools Requirements Planning Phase: 1. Work room for team members to conduct planning (1015 people capacity). Training Sessions: 1. Room to conduct training sessions. Should be large enough so 10 25 people can attend the session. 2. Presentation equipment: Overhead projector and screen, flip chart with pens. Interview and Analysis Periods: 1. Work area for the team to work in. Hopefully secured or away from people, so the team can freely discuss their ideas. Large enough for both teams, or two separate rooms for the two teams. 2. Area to conduct interviews and munication sessions. We will need 2 4 rooms for interviews and munication sessions. The teams can be very flexible on the interview space (., we can interview in lunch rooms, empty offices, etc.). Miscellaneous Items: 1. Phone line dedicated to team to receive/make phone calls or access to a phone. 2. 1 2 laser jet printers (preferably Hewlett Packard III or better). 3. BellSouth team members will need puters (or have access) to assist in their analysis. Software used by AACo.: Microsoft Word Microsoft Excel ABC Flowcharter Paradox 4. AACo. can rent puters (for BellSouth team members) and printers for the project. Our contractual rental rates may be less expensive. TELECOMMUNICATIONS 21 BELLSOUTH RTHUR NDERSEN O, A A C SC Exhibit II Project Requirements 1. Someone who can dedicate fulltime for the duration of the project. 2. Individual should have good understanding of Company and various anizations that will be affected. 3. Well respected by craft and noncraft personnel. 4 Someone who is positive about change and continuous improvement. 5. Should have good presentation, writing and analytic skills. 6. Does not necessarily have to be involved in the processes under review. 7. Should be puter literate. Team Member Personnel Requirements TELECOMMUNICATIONS 22 BELLSOUTH RTHUR NDERSEN O, A A C SC 靜夜四無(wú)鄰,荒居舊業(yè)貧。 , March 22, 2023 雨中黃葉樹(shù),燈下白頭人。 20:46:0920:46:0920:463/22/2023 8:46:09 PM 1以我獨(dú)沈久,愧君相見(jiàn)頻。 :46:0920:46Mar2322Mar23 1故人江海別,幾度隔山川。 20:46:0920:46:0920:46Wednesday, March 22, 2023 1乍見(jiàn)翻疑夢(mèng),相悲各問(wèn)年。 :46:0920:46:09March 22, 2023 1他鄉(xiāng)生白發(fā),舊國(guó)見(jiàn)青山。 2023年 3月 22日星期三 下午 8時(shí) 46分 9秒 20:46: 1比不了得就不比,得不到的就不要。 2023年 3月 下午 8時(shí) 46分 :46March 22, 2023 1行動(dòng)出成果,工作出財(cái)富。 2023年 3月 22日星期三 8時(shí) 46分 9秒 20:46:0922 March 2023 1做前,能夠環(huán)視四周;做時(shí),你只能或者最好沿著以腳為起點(diǎn)的射線向前。 下午 8時(shí) 46分 9秒 下午 8時(shí) 46分 20:46: 沒(méi)有失敗,只有暫時(shí)停止成功!。 , March 22, 2023 很多事情努力了未必有結(jié)果,但是不努力卻什么改變也沒(méi)有。 20:46:0920:46:0920:463/22/2023 8:46:09 PM 1成功就是日復(fù)一日那一點(diǎn)點(diǎn)小小努力的積累。 :46:0920:46Mar2322Mar23 1世間成事,不求其絕對(duì)圓滿,留一份不足,可得無(wú)限完美。 20:46:0920:46:0920:46Wednesday, March 22, 2023 1不知香積寺,數(shù)里入云峰。 :46:0920:46:09March 22, 2023 1意志堅(jiān)強(qiáng)的人能把世界放在手中像泥塊一樣任意揉捏。 2023年 3月 22日星期三 下午 8時(shí) 46分 9秒 20:46: 1楚塞三湘接,荊門(mén)九派通。 2023年 3月 下午 8時(shí) 46分 :46March 22, 2023 1少年十五二十時(shí),步行奪得胡馬騎。 2023年 3月 22日星期三 8時(shí) 46分 9秒 20:46:0922 March 2023 1空山新雨后,天氣晚來(lái)秋。 下午 8時(shí) 46分 9秒 下午 8時(shí) 46分 20:46: 楊柳散和風(fēng),青山澹吾慮。 , March 22, 2023 閱讀一切好書(shū)如同和過(guò)去最杰出的人談話。 20:46:0920:46:0920:463/22/2023 8:46:09 PM 1越是沒(méi)有本領(lǐng)的就越加自命不凡。 :46:0920:46Mar2322Mar23 1越是無(wú)能的人,越喜歡挑剔別人的錯(cuò)兒。 20:46:0920:46:0920:46Wednesday, March 22, 2023 1知人者智,自知者明。勝人者有力,自勝者強(qiáng)。 :46:0920:46:09March 22, 2023 1意志堅(jiān)強(qiáng)的人能把世界放在手中像泥塊一樣任意揉捏。 2023年 3月 22日星期三 下午 8時(shí) 46分 9秒 20:46: 1最具挑戰(zhàn)性的挑戰(zhàn)莫過(guò)于提升自我。 2023年 3月 下午 8時(shí) 46分 :46March 22, 2023 1業(yè)余生活要有意義,不要越軌。 2023年 3月 22日星期三 8時(shí) 46分 9秒 20:46:0922 March 2023 1一個(gè)人即使已登上頂峰,也仍要自強(qiáng)不息。 下午 8時(shí) 46分 9秒 下午 8時(shí) 46分 20:46: MOMODA POWERPOINT Lorem ipsum dolor sit, eleifend nulla ac, fringilla purus. Nulla iaculis tempor felis amet, consectetur adipiscing elit. Fusce id urna blanditut cursus. 感謝您的下載觀看 專(zhuān)家告訴