04qfd-finals-資料下載頁
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【正文】 anizations which must municate with one another ? Examples: ? Conflict (): calls per hour and amt. time spent with each prospect ? Synergy(+): errors per prospect and times prospect called for add’l info. 40 169。 2023 ConceptFlow Complete Room 8 ? Identification of conflicts and synergies 7 3 5 4 1 6 2 8 41 169。 2023 ConceptFlow Interpretation of House 1 ? Have measurable CTS’s addressed all client needs of high importance? (rooms 1 and 3). ? Do all CTS’s have at least one correlation with a client need? Empty columns in room 4? ? Product or process should at least address highest weighted column importance scores (room 5). ? Have you addressed conflicts and synergies? (room 8。 roof) ? For strong conflicts/synergies, changes to one CTS (room 3) could effect other CTS’s. 42 169。 2023 ConceptFlow Decision Capture Software 43 169。 2023 ConceptFlow Decision Capture Software 44 169。 2023 ConceptFlow Decision Capture Software 45 169。 2023 ConceptFlow Decision Capture Software 46 169。 2023 ConceptFlow Decision Capture Software 47 169。 2023 ConceptFlow Decision Capture Software 48 169。 2023 ConceptFlow QFD Case Study ? Your design team has been assigned the task “design a new pen” and “make sure you give the client what he/she wants. ? You are fortunate, your pany has retained the services of a market research firm who has not only identified the client needs/wants。 but also collected information on how important the needs are to your market. ? There is also benchmarking data available. This information includes perceptions of you and your petition as the client’s see it, as well as, benchmarking that your technical experts have assisted with. ? Information is available in file: ? Use the information in the data file and manually plete House of Quality 1 using the QFD wall charts. ? Now use the Decision Capture software to plete the QFD exercise electronically. 49 169。 2023 ConceptFlow Exercise Debrief ? Lessons learned ? Application to your project ? Questions ? Next steps 50 169。 2023 ConceptFlow Key Learning Points 51 169。 2023 ConceptFlow Module Objectives Participant should now be able to: ? Translate client needs/wants to CTS’s to functional requirements ? Perform the steps in pleting a QFD ? Create the QFD house of quality 1 ? Prioritize CTS’s using QFD house 1 ? Relate Kano analysis and benchmarking to parts of the house ? Interpret the results of the QFD house 1 ? Use Decision Capture software to plete QFD house 1 ? Discuss the linkage of houses 2, 3, and 4 52 Trademarks and Service Marks Six Sigma is a federally registered trademark of Motorola, Inc. Breakthrough Strategy is a federally registered trademark of Six Sigma Academy. VISION. FOR A MORE PERFECT WORLD is a federally registered trademark of Six Sigma Academy. ESSENTEQ is a trademark of Six Sigma Academy. FASTART is a trademark of Six Sigma Academy. Breakthrough Design is a trademark of Six Sigma Academy. Breakthrough Lean is a trademark of Six Sigma Academy. Design with the Power of Six Sigma is a trademark of Six Sigma Academy. Legal Lean is a trademark of Six Sigma Academy. SSA Navigator is a trademark of Six Sigma Academy. SigmaCALC is a trademark of ix Sigma Academy. SigmaFlow is a trademark of Compass Partners, Inc. SigmaTRAC is a trademark of DuPont. MINITAB is a trademark of Minitab, Inc. 53 169。 2023 ConceptFlow 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH
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