【正文】 pecial products and process characteristics. ?Use data and experience to establish preliminary process parameters and packaging requirements. ?Communicate any concerns, deviations and/or cost impact to the customer. 56 2． 5樣件制造 ——控制計(jì)劃 樣件控制計(jì)劃是對(duì)樣件制造過(guò)程中的尺寸測(cè)量和材料與功能試驗(yàn)的描述，產(chǎn)品質(zhì)量策劃小組要確保制定樣件控制計(jì)劃?？刂朴?jì)劃方法論見(jiàn)第六章所述。附錄 A－ 8和第六章中的控制計(jì)劃?rùn)z查清單可幫助制定樣件控制計(jì)劃。 樣件的制造為小組和顧客提供了一個(gè)極好的機(jī)會(huì)來(lái)評(píng)價(jià)產(chǎn)品或服務(wù)滿足顧客愿望的程度。產(chǎn)品質(zhì)量策劃小組負(fù)責(zé)的所有樣件都應(yīng)被評(píng)審以便： ? 保證產(chǎn)品或服務(wù)符合所要求的規(guī)范和報(bào)告數(shù)據(jù)； ? 保證已對(duì)特殊產(chǎn)品和過(guò)程特性給予了特別的注意； ? 使用數(shù)據(jù)和經(jīng)驗(yàn)以制定初始過(guò)程參數(shù)和包裝要求； ? 將關(guān)注問(wèn)題、變差和／或費(fèi)用影響傳達(dá)給顧客。 57 Engineering Drawings Customer designs do not preclude the planning team’ s responsibility to review engineering drawings. The team should review engineering drawings in order to determine which characteristics affect fit, function, durability and/or governmental regulatory safety requirements. Drawing should be reviewed to determine if there is sufficient information for a dimensional layout of the individual part. Control or datum surfaces/locators should be clearly identified. The team should assure that math data is patible with the customers system. Engineering Specification The supplier should determine which characteristics affect or control the results that fulfil meeting functional, durability, and appearance requirements. The size and frequency of samples, unless specified, are to be determined by the supplier himself. 58 2． 6工程圖樣（包括數(shù)學(xué)數(shù)據(jù)） 顧客設(shè)計(jì)不排除策劃小組以如下方式評(píng)審技術(shù)圖樣的職責(zé)。工程圖樣可包括應(yīng)在控制計(jì)劃上出現(xiàn)的特殊（政府法規(guī)和安全性）特性。如沒(méi)有顧客工程圖樣，應(yīng)由策劃小組評(píng)審控制圖樣以決定哪些特性影響配合、功能、耐久性和／或政府法規(guī)中的安全要求。 應(yīng)對(duì)工程圖樣進(jìn)行評(píng)審來(lái)確定是否具有足夠的數(shù)據(jù)以對(duì)每個(gè)零件進(jìn)行全尺寸檢驗(yàn)。應(yīng)能清楚地標(biāo)識(shí)控制或基準(zhǔn)平面／定位面，以便能為現(xiàn)行的控制過(guò)程設(shè)計(jì)適當(dāng)?shù)墓δ芰烤吆脱b備，應(yīng)評(píng)價(jià)尺寸以保證可行性和工業(yè)制造和測(cè)量標(biāo)準(zhǔn)相一致。適當(dāng)時(shí)，小組應(yīng)保證數(shù)學(xué)數(shù)據(jù)和顧客的系統(tǒng)兼容以進(jìn)行有效的雙向交流。 2． 7工程規(guī)范 對(duì)控制規(guī)范詳細(xì)的評(píng)審和了解將有助于產(chǎn)品質(zhì)量策劃小組識(shí)別有關(guān)部件或總成的功能、耐久性和外觀的要求。樣本容量、頻率和這些參數(shù)的接受標(biāo)準(zhǔn)一般在技術(shù)規(guī)范的生產(chǎn)過(guò)程中試驗(yàn)一章中予以確定，否則樣本容量和頻率由供方?jīng)Q定并列入控制計(jì)劃中，在這兩種情況下，供方應(yīng)確定哪些特性影響或控制滿足功能、耐久性及外觀要求。 59 Material Specifications In addition to drawings and performance specifications, material specifications should be reviewed for Special Characteristics relating to physical properties, performance, environmental, handling, and storage requirements. Drawing and Specification Change The team must ensure that drawing and specification changes are promptly municated and properly documented to all affected areas. New equipment, Tooling and Facilities Requirements The Design FMEA, Product Assurance Plan and/or Design Reviews may identify new equipment and facilities requirements. The team should address these requirements by adding the items to the Timing Chart as well as insure that new equipment and tooling is capable and delivered on time. Facilities progress should be monitored on an ongoing basis. Refer to the New Equipment, Tooling and Test Equipment Checklist in Appendix A3. 60 2． 8材料規(guī)范 除了圖樣和性能規(guī)范外，對(duì)于涉及到物理特性、性能、環(huán)境、搬運(yùn)和貯存要求的特殊特性應(yīng)評(píng)審材料規(guī)范，這些特性也應(yīng)包括在控制計(jì)劃中。 2． 9圖樣和規(guī)范的更改 當(dāng)需要更改圖樣和規(guī)范時(shí)，小組應(yīng)保證這些更改能立即通知到所有受影響的領(lǐng)域并用適當(dāng)?shù)臅?shū)面形式通知這些部門(mén)。 210 新設(shè)備、工裝和設(shè)施要來(lái) DFMEA，產(chǎn)品保證計(jì)劃和／或設(shè)計(jì)評(píng)審可能提出新設(shè)備和設(shè)施的要求。產(chǎn)品質(zhì)量策劃小組應(yīng)在進(jìn)度圖表上增加這些以強(qiáng)調(diào)此要求項(xiàng)目。小組應(yīng)保證新的裝備和工裝可使用并能及時(shí)供貨。要監(jiān)測(cè)設(shè)施進(jìn)度情況，以確保能在計(jì)劃的試生產(chǎn)前完工。新設(shè)備、工裝和試驗(yàn)設(shè)備清單參見(jiàn)附錄 A－ 3。 61 Special Product and Process Characteristics This builds on the listing of preliminary special product and process characteristics described in section . For the documentation and updating of special characteristics the forms Control Plan Special Characteristics and Data Point Coordinates can be used. These forms can be used as well as any other form that acplished the same documentation requirement. Gages/Testing Equipment Requirements Gages/testing equipment requirements may also be identified at this time and should be added to the Timing Chart. Progress should then be monitored. 62 211 特殊產(chǎn)品和過(guò)程特性 在第一章所述的質(zhì)量策劃階段，小組應(yīng)通過(guò)了解顧客的愿望的基礎(chǔ)上識(shí)別初始特殊產(chǎn)品和過(guò)程特性進(jìn)行了標(biāo)識(shí)。產(chǎn)品質(zhì)量策劃小組應(yīng)根據(jù)特性明細(xì)通過(guò)評(píng)價(jià)技術(shù)信息在設(shè)計(jì)特性的評(píng)審和設(shè)計(jì)開(kāi)發(fā)過(guò)程中達(dá)到一致。附錄 C中包含有一個(gè)描述克斯勒、福特和通用汽車(chē)公司用來(lái)表示特殊特性的符號(hào)的表，達(dá)成的一致要以文件形成體現(xiàn)在適當(dāng)?shù)目刂朴?jì)劃內(nèi)。控制計(jì)劃的特殊特性和數(shù)據(jù)點(diǎn)座標(biāo)值參見(jiàn)第六章的補(bǔ)充件 K和 L，它們是文件化和更新特殊特性，必要時(shí)也是支持樣件、試生產(chǎn)和生產(chǎn)控制計(jì)劃的推薦方法。供方可以使用任何達(dá)到相同文件化要求的表格，顧客可規(guī)定單獨(dú)的批準(zhǔn)要求。詳細(xì)資料參見(jiàn)第三部分的克萊斯勒、福特和通用汽車(chē)公司質(zhì)量體系要求。 212 量具／試驗(yàn)設(shè)備要求 量具／試驗(yàn)設(shè)備要求也可在這一時(shí)間識(shí)別，產(chǎn)品質(zhì)量策劃小組應(yīng)將這些要求增加到進(jìn)度圖表中，然后監(jiān)測(cè)進(jìn)展，以保證滿足所要求的進(jìn)度。 63 Team Feasibility Commitments and Management Support The team must assess the feasibility of the proposed design at this time. The team must be satisfied that the proposed design can be manufactured, assembled, tested, packaged and delivered ?in sufficient quantity ?at an acceptable cost ?to the customer on schedule. The Design Information Checklist in Appendix A2 will serve as the basis for the Team Feasibility Commitment form. The Team Feasibility Commitment should be submitted to management for confirmation. 64 213 小組可行性承諾和管理者的支持 在這一時(shí)間，產(chǎn)品質(zhì)量策劃小組應(yīng)評(píng)定所提出的設(shè)計(jì)的可行性，顧客的自行設(shè)計(jì)不排除供方評(píng)定設(shè)計(jì)可行性的義務(wù)。小組應(yīng)確信所提出的設(shè)計(jì)能按預(yù)定時(shí)間以顧客可接受的價(jià)格付諸于制造、裝配、試驗(yàn)、包裝和足夠數(shù)量的交貨。 附錄 A－ 2中的設(shè)計(jì)信息清單使得小組能評(píng)審其在這一章中的工作并對(duì)其有效性作出評(píng)價(jià)。該清單還將作為附錄 E“小組可行性承諾 ”中未決議題的基礎(chǔ)。小組對(duì)所提出的設(shè)計(jì)具有可行性的一致性意見(jiàn)和所有需要解決的未決議題應(yīng)形成文件并提交給管理者以獲取其支持。 附錄 E中所示的小組關(guān)于可行性承諾的表格為這類推薦的書(shū)面記錄的示例。 65 Section Process Design and Development 階段 過(guò)程設(shè)計(jì)及開(kāi)發(fā) Task of this section: 此階段的任務(wù) Ensure prehensive development of an effective manufacturing system Developing the respective Control Plan for prelaunch Ensure that customer requirements, needs and expectations are met (verification of process) 66 Input ? Design FMEA ?Design verification ?Design reviews ?Prototype buildcontrol plan ?Engineering drawings ?Engineering specifications ?Material specifications ?New equipment, tooling and facilities requirements ?Special product and process characteristics ?Gages/test equipment requirements ?Team feasibility mitment and management support Output ?Product/process quality system review ?Process flow chart ?Floor plan layout ?Process FMEA ?Prelaunch Control Pl