【正文】
? Focus on the problem, not the person? Listen actively to what others have to say? Rephrase and summarize contributions? Take a how to do it rather than why do it attitude? Be positive … no idea is a bad idea? Headline issues … no war stories? Build on others39。 ideas? Use H2 (how to) and IWIK (I wish I knew)? Stick to the agenda and to time contract? Look for winwin situations? One meeting at a time? Make it enjoyable for everyonePosting ground rules on the wall reinforces the groupConsulting Skills WorkshopMeeting Dont’s? Come with a ‘hidden agenda’? Have side conversations or meetings? Ramble? Lob grenades or launch missiles? Look for the fatal flaw? Violate time contracts? Fall asleep? Drag participants into loselose situationsUse meeting ground rules to overe behavioursConsulting Skills WorkshopSteps to Effective Meeting Management: Review169。 2023 Capgemini All rights reservedConsulting Skills WorkshopMeeting evaluation should include ...? Evaluate effectiveness by paring your meeting results with your agenda and objective(s)? Completing team process check / effective meeting check list? Circulating meeting notes in a timely fashion? Following up on next steps quickly? Setting up the next meeting agenda and incorporate benefits and concerns? Coaching each other? Sharing learningsConsulting Skills WorkshopActivity 1. Was an agenda sent out ahead of time? 2. Were objectives clear? 3. Were handouts and meeting aides prepared in advance and presentedat the meeting? 4. Was the meeting room set up properly? 5. Did the meeting start on time? 6. Was the agenda followed? 7. Did participants understand what was expected of them during the meeting? 8. Did the meeting end on time? 9. Was there good participation in the meeting?10. Was the meeting controlled?11. Was the meeting summarized?12. Were participants’ problems, concerns, and needs sought?13. Were decisions made or action items assigned to resolve problems?14. Were mitments asked for and made?15. Were followup reporting times established?16. Did meeting leader practice good interpersonal skills:active listening, paraphrasing?Date: ____________________ Purpose: ____________________Effective meeting review checklistYES NO ___ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ______ ___Consulting Skills WorkshopGood meetings are managed events。they don’t just happenThere must be 4 vital elements? Groundrules? To encourage disciplined and active meeting behaviour? Clear roles? A facilitator but also clear roles and responsibilities for all team members? A robust agenda? Items with actual times, durations and owners? Plan / Do / Review Cycle169。 2023 Capgemini All rights reservedConsulting Skills Workshop演講完畢,謝謝觀看!