bpms04acfc-資料下載頁
2025-01-13 15:28本頁面
【正文】 mer is happy Measured as being late Action taken to correct 1 Day + 1 Day (Customer Specs) OnTime CYCLE TIME Vs Request Measurement Validation 1 Day + 1 Day (Customer Specs) OnTime CYCLE TIME vs. Request Actual Delivery Tuesday Measured Delivery Thursday Max Range of Measurement Error 3 days Customer Request = Thursday Actual Delivery Tuesday Measured Delivery Thursday Max Range of Measurement Error Delivered early Customer is unhappy Measured as ontime Great Job! Measurement Validation 1 Day + 1 Day (Customer Specs) OnTime CYCLE TIME vs. Request Actual Delivery Tuesday Measured Delivery Thursday Max Range of Measurement Error Measurement Validation GRR study Production Data Set SF= 24 Functional Managers Participated 30% Allowable Window Measurement Error GRR% Expected Actual 5300% The Issue We take action SF is measured has increased to Have we improved, deteriorated or maybe stayed the same? Measurement Validation Stability Factor 1 Day + 1 Day (Customer Specs) OnTime CYCLE TIME vs. Request Actual Delivery Tuesday Measured Delivery Thursday Max Range of Measurement Error Measured Delivery Tuesday 10:00am Actual Delivery Tuesday 14:00am Hints on Measurement errors : 1) It’s always more important than you think 2) Scale of scrutiny must be more granular than customers measure 3) Goal 10% of customer window = maximum measurement error Measurement Validation 演講完畢，謝謝觀看！
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