【正文】
管理產(chǎn)品的盲目選擇169。 Novell Inc. All rights reserved 49 實(shí)施資源管理項(xiàng)目給 IT部門帶來的機(jī)遇? 業(yè)務(wù)核心化的趨勢(shì)? 企業(yè)運(yùn)營水平的提升? 降低 IT運(yùn)營管理費(fèi)用? 優(yōu)化 IT運(yùn)維及服務(wù)流程? 提高 IT員工知識(shí)水平及生產(chǎn)力? 有更多的資源來為企業(yè)核心業(yè)務(wù)提供最佳的支持IT SERVICESIT COSTS169。 Novell Inc. All rights reserved 50 成功實(shí)施資源管理項(xiàng)目的基礎(chǔ)? 企業(yè)管理層的共識(shí)及支持? 企業(yè)制度的創(chuàng)新及發(fā)展? 企業(yè)流程的優(yōu)化及整合企業(yè)相關(guān)規(guī)則及管理流程的建立是核心問題,其次才是具體產(chǎn)品的選擇169。 Novell Inc. All rights reserved 51 成功實(shí)施資源管理項(xiàng)目的策略? 設(shè)定階段及最終管理目標(biāo),循序漸進(jìn)的達(dá)到成果 標(biāo)準(zhǔn)操作環(huán)境 (SOE) 標(biāo)準(zhǔn)操作流程? 分析主要需求點(diǎn) ,確定根本性解決方案 “頭痛醫(yī)頭 ”是 IT管理的夢(mèng)魘? 選擇合適的資源管理產(chǎn)品 所選產(chǎn)品的成熟度及歷史 產(chǎn)品廠商所能提供的專業(yè)服務(wù)及指導(dǎo)? 專業(yè)化的 IT管理人員的投入 Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.General DisclaimerThis document is not to be construed as a promise by any participating pany to develop, deliver, or market a product. It is not a mitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All thirdparty trademarks are the property of their respective owners.演講完畢,謝謝觀