【正文】 Slide 1 0f 5 Four Specific Keys ? Understand the problem ? Select the right tool for the job ? Obtain appropriate verbal data ? Interpret analytical results Keys to Successfully Using the New Seven . Tools Slide 2 0f 5 ? Understand the problem Stage 1 problem is unclear and not obvious what exact issue should be addressed Stage 2 problem is obvious, but causes unknown explore causes and single out valid ones Stage 3 problem and causes are known required action is unknown strategies and plan must be developed 4 Specific Keys Keys to Successfully Using the New Seven . Tools Slide 3 0f 5 ? Selecting Right tool for the Job Stage 1 Collect verbal information on events (Affinity Diagram) Stage 2 Choose tool to identify causes (Relations Diagram / Matrix Diagram) Stage 3 List strategies and activities (Tree Diagram / Relations Diagram) Plan actual activities (Arrow Diagram / PDPC Chart) 4 Specific Keys (cont.) Keys to Successfully Using the New Seven . Tools Slide 4 0f 5 ? Obtaining appropriate verbal data Three types of verbal data: Facts。 factual observations expressed in words Opinions。 factual information colored by opinion Ideas。 New concepts created by analyzing facts .Group Discussions: Ensures mon understanding All data should be without bias or distortion Data should fit objective of the analysis 4 Specific Keys (cont.) Keys to Successfully Using the New Seven . Tools Slide 5 0f 5 ? Interpreting Analytical Results Information must be obtained for acplishing objectives from: Completed diagrams。 or Process of pleting diagrams Analyze actual information obtained: Prepare summarized report with findings, conclusions, and processes used Check if necessary data has been obtained, if not Discover the cause and take appropriate action 4 Specific Keys (cont.) Practical Application of New Seven . Tools Slide 1 0f 5 Complete the following Relations Diagram Review notes for clarity Get in groups of 45 per table (work as a team!) Topic “Using the New Seven QC Tools skillfully” “Cause cards” will be provided (not categorized) Arrange cards to plete diagram (some hints have been provided) Example。 Relations Diagram ”Abilities Required for Applying New Seven QC Tools” Practical Application of New Seven . Tools Slide 2 0f 5 ”Abilities Required for Applying New Seven QC Tools” Use N7 Skillfully Primary Cause Primary Cause Primary Cause Primary Cause Source: Foster, S., Managing Quality (Upper Saddle River, NJ: Prentice Hall, 2023) Practical Application of New Seven . Tools Slide 3 0f 5 ”Abilities Required for Applying New Seven QC Tools” Cause Statements (hints are in yellow) A I n t e rp re t d a t a c l e a rl y N U n d e rs t a n d s e ri o u s n e s s o f p ro b l e mB Se l e c t a p p ro p ri a t e t o o l O T h i n k f l e x i b l y f ro m v a ri o u s s t a n d p o i n t sC T h i n k s y s t e m a t i c a l l y P O b t a i n a p p ro p ri a t e v e rb a l d a t aD G i v e o p i n i o n s Q Ex p o s e c o re o f p ro b l e mE Kn o w w h a t t h e p ro b l e m i s R C o m m u n i c a t e w e l lF Ex t ra c t n e c e s s a ry i n f o rm a t i o n S A c c u ra t e l y u n d e rs t a n d re a l p ro b l e mG C o l l e c t re l i a b l e v e rb a l d a t a T H a v e e x c e l l e n t i n t u i t i o nH T h i n k m u l t i d i m e n s i o n a l l y U Se e t o h e a rt o f p ro b l e mI O b t a i n f a c t s V Se l e c t a p p ro p ri a t e t y p e o f v e rb a l d a t aJ I n t e rp re t a n a l y t i c a l re s u l t s W T h i n k i n t e rm s o f w o rd b a s e d d i a g ra mK G e n e ra t e i d e a s X Ex p re s s g e n u i n e t h o u g h t sL Kn o w t h a t d i s t o rt e d d a t a i s u s e l e s s Y H e a r a n d re s p e c t o t h e r39。 s o p i n i o n sM G ra s p o v e ra l l p i c t u re d Z G e n e ra t e h i g h l y a c c u ra t e v e rb a l d a t a Practical Application of New Seven . Tools Slide 4 0f 5 ”Abilities Required for Applying New Seven QC Tools” Use N7 Skillfully Primary Cause Primary Cause Primary Cause B T R Y F I L Source: Foster, S., Managing Quality (Upper Saddle River, NJ: Prentice Hall, 2023) Practical Application of New Seven . Tools Slide 5 0f 5 Solution for ”Abilities Required for Applying New Seven QC Tools” Use N7 Skillfully E W J P B T H R C Z Y O A M F S U N V K D I Q L X G Source: Foster, S., Managing Quality (Upper Saddle River, NJ: Prentice Hall, 2023) Summary New Seven . Tools 1 Provide Training in Thinking 2 Raise People’s Problem Solving Confidence 3 Increase People’s Ability to Predict Future Events Benefits of New Seven . Tools 1 Express verbal data diagrammatically 2 Make information visible 3 Organize information intelligibly 4 Clarify overall picture and fine details 5 Get more people involved Roles of New Seven . Tools Bibliography 謝謝觀看 /歡迎下載 BY FAITH I MEAN A VISION OF GOOD ONE CHERISHES AND THE ENTHUSIASM THAT PUSHES ONE TO SEEK ITS FULFILLMENT REGARDLESS OF OBSTACLES. BY FAITH I BY FAITH