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acement for distributor system ?Opportunities ?Regional Customer Service ?Regional DELIVER best practice INDONESIA ?Priorities ?Outsourcing and building warehouse with MNL ?Balanced KPI scorecard ?VMI with distributors ?Working capital reduction ?Opportunities ?Regional Customer Service ?Regional DELIVER best practice ?SCD, CD, TD, SD anisation plexity PHILIPPINES ? Priorities ?Outsourcing and building warehouse with Li Fung Distribution ?SDIS for GT/ Electronic Call Sheet for SST Secondary Sales Capture for Demand Signal ?ECR SC Diagnostics tool ?ECR VMI pilots ?ECR EDI leadership ?ECR Synchronised production (“Everything, Everyweek”) ?ECR Cash flow/EFT ?Regional Planning (SAP APO) ?Customer Service Help Desk ? Opportunities ?Regional customer service ?Regional SC anisation ?MUs separate from profit responsible SUs Regional CoP Deliver ?To work together to share leading practice and accelerate the achievements of truly World Class Delivery Operation in Asia ?Members are Customer Service and Warehouse Distribution Managers from EAPR and China with a representative from India DELIVER CoP funnel Ideas ?Deliver KPI/Benchmarking ?Deliver Strategy Development ?Centralised Buying ?Pallet Optimisation/Transportation optimisation Feasibility ? ABC/ABM Capability ?3PL Management ? Pallet Pooling ? Distribution Network optimisation ? VMI/Demand based replenishment ? Customer Help Desk/ Call centre ? EDI/Electronic ordering ? Cross docking ? Stock cover optimisation ? Age Matrix/Flagging ? Direct Delivery Launch/Rollout ?BestFoods SC integration ?CoP ?Regional Sourcing DELIVER CoP projects ?Regional Logistics Providers ?KPI and Benchmarking ?Pallet pooling ?Distribution Network Optimisation B e n c h m a r k i n g T e m p l a t eB P P ( B e s t ) B P P ( B a d )B u s i n e s s p r o f i l e% t o p 5 c u s t o m e r s a l e s 50% 10% S K U 400 400 o f d r o p p o i n t s 50 3000O r d e r% o f e l e c t r o n i c o r d e r s 100% 0%W a r e h o u s eW a r e h o u s e c o s t ( U S $ )W a r e h o u s e c o s t ( % N P S ) 1 . 0 0 % 2 . 5 0 %% s t o c k a c c u r a c y 99% 70%DELIVER CoP Benchmarking B e n c h m a r k i n g T e m p l a t eB P P ( B e s t ) B P P ( B a d )T r a n s p o r t a t i o nT r a n s p o r t a t i o n c o s t ( % N P S ) 1 . 8 % 3%% v o l u m e d e l i v e r i n p a l l e t 100% 0%C u s t o m e r s% c a s e f i l l 98% 65%% d e l i v e r y o n t i m e 99% 80%% O T I F 85% 50%% o r d e r r e j e c t 0% 10%DELIVER CoP Benchmarking And the future is ... B2B Exchanges Exchanges all offer ... ? Product Development ?Product design ?preproduction approval ? eProcurement ?Negotiations Auctions ?Order execution ?Demand Aggregation ?catalogue ?RFx ? Supply Chain ?Supply Chain Visibility ?CPFR Conclusions ?The fastest changing area? ?Get the basics right ?Ordering, Delivery, Billing ?Supply Chain integration ?VMI, Outsourcing, inventory planning ?eSupply Chain The WORST thing you can do …… Subscribe to the NIH mindset Some additional resources 演講完畢,謝謝觀看!