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w and advance in their careers People want Supervisors who are supportive caring, and are good leaders Cooperative colleagues and balanced quality work life Talent Retention Model Financial Development Job Content Work Life Balance ? Base salary ? Variable pay ? Stocks Stock? Retirement Retirement? Performance management ? Career management ? Succession management ? Interesting ? Challenging ? Learning ? Engaging Engaging? Flexi time ? Teamwork ea? Work/Life balance ? Diversity DiversityEconomic Economic Emotional EmotionalEQUITY EQUITYSupervisory Leadership ? Coach ? Mentor MentorCustomer Service Excellence Customer Intimacy and Executive Touch Solutions Oriented Customer Relations Management Training Focus Areas Skillset ? Technical ? Project Management ? Management Function Skills ? Managing change Behavior ? Leadership ? Teamwork ? Change adaptability ? Work hard and smart ? Discipline Mindset ? Proactive ? Paradigm shift ? Continuous Improvement mindset ? Open minded Core Values ? Integrity ? Value diversity ? Customer oriented ? Results oriented ? Passion to win Challenge – 10% strategy and 90% alignment Challenge – you can’t really motivate people, you can only… create the environment in which people motivate themselves