【正文】 sides, I will also give facts and data to support my thirdparty opinion. If an agreement still cannot be reached, I will hold onto my opinion but also encourage more reserved colleagues to voice their opinions while continuing to provide more data to support a solution. In short, my principle is that everything should be based on data and facts. And every colleague has the right to express his or her opinion. I will always try my best to reach a mon ground that all members of the debate are fortable standing on. If we cannot find this mon ground, then I will ultimately make the final decision, as a leader.Steve: 首先我會仔細聆聽雙方的觀點和理由，并做出我的判斷。如果我傾向于其中一方的觀點，我會拿出數(shù)據(jù)和事實說服另一方。如果我的觀點與兩者都不同，我同樣會基于數(shù)據(jù)和事實來證明我的第三方立場。如果最后大家還是不能夠達成共識，我會堅持我的觀點，但允許保留意見的同事拿出更多的數(shù)據(jù)來表達他們的意見，以支持相應的解決方案?？傊业脑瓌t是，基于數(shù)據(jù)與事實，每一位同事都有權發(fā)表他的觀點。我會盡量讓大家達成共識。如果不能達成共識，那作為領導者，我會做出一個決定。場景七：針對業(yè)務知識的提問。Linda: What do you think are the crucial steps of effective sales?Linda: 你覺得要做好銷售應該有哪些關鍵步驟？Steve: I believe that analyzing clients, gaining client confidence, exploring client needs, demonstrating value to the client, getting clients to mit, and providing services to the client are the six key steps of being an effective sales person.Steve: 我認為分析客戶、建立信任、挖掘需求、呈現(xiàn)價值、贏取承諾、跟進服務是成為成功的銷售員的六個重要步驟。Linda: How do you gain the customers’ confidence?Linda: 你通過哪些手段來獲取客戶的信任？Steve: First, I will work to fully understand our potential customers, including their strengths, advantages and disadvantages. Meanwhile, knowing something about the project owner on the client side is also very important. Second, I will focus on increasing the depth of my knowledge of the project manager. Through this we can create a more rapport atmosphere. We should also know our petitors, inside and out.Steve: 首先，我會對潛在客戶進行多方的了解，包括他們的企業(yè)實力、優(yōu)勢劣勢，了解他們的項目負責人也很重要。第二步，我會集中深入了解項目負責人，建立一種和諧的氛圍。同時還要對競爭對手了如指掌。場景七：針對業(yè)務知識的提問。Linda: What do you think are the crucial steps of effective sales?Linda: 你覺得要做好銷售應該有哪些關鍵步驟？Steve: I believe that analyzing clients, gaining client confidence, exploring client needs, demonstrating value to the client, getting clients to mit, and providing services to the client are the six key steps of being an effective sales person.Steve: 我認為分析客戶、建立信任、挖掘需求、呈現(xiàn)價值、贏取承諾、跟進服務是成為成功的銷售員的六個重要步驟。Linda: How do you gain the customers’ confidence?Linda: 你通過哪些手段來獲取客戶的信任？Steve: First, I will work to fully understand our potential customers, including their strengths, advantages and disadvantages. Meanwhile, knowing something about the project owner on the client side is also very important. Second, I will focus on increasing the depth of my knowledge of the project manager. Through this we can create a more rapport atmosphere. We should also know our petitors, inside and out.Steve: 首先，我會對潛在客戶進行多方的了解，包括他們的企業(yè)實力、優(yōu)勢劣勢，了解他們的項目負責人也很重要。第二步，我會集中深入了解項目負責人，建立一種和諧的氛圍。同時還要對競爭對手了如指掌。場景九：結束語Linda: Well, Steve, I’ve certainly enjoyed meeting you. Our HR department will contact you later.Linda: 嗯，Steve，很高興與你會面。接下來人事部會跟你進一步聯(lián)系的。Steve: Thank you very much. I39。ll be looking forward to hearing from you. Goodbye.Steve: 非常感謝，那我靜候佳音，再見！寧可累死在路上，也不能閑死在家里！寧可去碰壁，也不能面壁。是狼就要練好牙，是羊就要練好腿。什么是奮斗？奮斗就是每天很難，可一年一年卻越來越容易。不奮斗就是每天都很容易，可一年一年越來越難。能干的人，不在情緒上計較，只在做事上認真；無能的人！不在做事上認真，只在情緒上計較。拼一個春夏秋冬！贏一個無悔人生！早安！—————獻給所有努力的人.學習參考