【正文】 l 2 capitals 3 spam (or) newsletters4 important 5 subject 6 inbox 6 Students try to add more tips to the six listed in exercise 5. Possible answers With s to people you don39。t know, use formal expressions such as Dear..., I am writing to..., I look forward to.... Organise your s into folders. Send many attachments in separate s. Only cc s to someone else when it39。s really necessary. 7 Students read the and study the rules in exercise 5.Answers The person broke the following rules:1 He/She didn39。t check for things like spelling, grammar and formality (eg. received / I look forward to see you then / Hi...).2 and 4 He/She used capitals and marked it IMPORTANT!5 The subject line wasn39。t short and clear. 8 Students redraft the in exercise 7 to improve it. It is up to the students to decide how well the two people (Mr Kay and J) already know each other. If in doubt, remind students that as a general rule it39。s best to use a semiformal or neutral business register. This is also true of the BEC Vantage writing test. Possible answerDear Mr Kay, Further to your message regarding next week39。s brand development meeting, I can confirm that I will be able to attend. Please also find attached ScentAir39。s latest proposal, which we can discuss in more detail next week. I look forward to seeing you. Best regardsJohn Taylor Writing testExam PracticeBegin by asking students to read the introductory paragraph about this part of the exam. Refer them to the Exam Success tip and ask them to answer the four questions in the tip with reference to the exam task on page 95. AnswersWhat type of business document do I need to write? A report. What is my role (job) in the scenario? A representative from a market research pany carrying out research. Who am I writing it for / to? A soft drinks pany. What information from the visual material and handwritten notes is essential? The information in the handwritten notes is always essential in this type of question. With the pie charts, students will need to summarise the main trends indicated rather than list every figure given. With the bar chart, students should summarise the overall indication of preferences and not worry about quoting exact percentages.Students write their reports. If necessary, refer them back to the introduction to writing reports in Module 4 on page 42 and 43. They will also find the checklist on page 94 helpful while they write or after they have plete their reports. They could then swap with a partner and use the checklist to mark their work. Possible answerReport on findings from focus group research Introduction The aim of this report is to make remendations based on findings from ten focus groups.FindingsFirstly, nearly threequarters of responses to the cherry flavour were very positive with only 7% being neither positive nor negative about the product. On the other hand, about twothirds said they disliked the strawberry flavour because of the sugar and artificial taste. Finally, with regard to the normal and diet versions, approximately 20% more people preferred the diet cherry version and nearly three times as many preferred the diet strawberry version. RemendationsBased on these findings, I would remend that the pany launches two types of cherry flavour drink (normal and diet). While I wouldn39。t suggest a normal strawberry version, the pany could consider producing a diet version which was clearly more popular.