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planning, participating, assessing impact of bugs, troubleshooting, workarounds, stakeholders expectations Business Acceptance Contract perspective, Responsibilities of both project and business, Overlapping period Validation is done by people. Take them on the journey. Designer/Programmer Scope/ High level requirements Workshops and Interviews Identify Constraints Revise Scope/Bus Case Identify Stakeholders Document Business Requirements Approve Business Requirements Solution Design Assess Design Requirements Management Change Management BA activities ? RTM ? UAT ? Ready for Service ? Change Mgt Plan ? Comms Plan ? Training Business person IT BA Bus BA Systems Analyst Business Analyst Stakeholders IT managers, Infrastructure and work SMEs Stakeholders Business Managers and SMEs PM Business Processes 3 Things ? Use cases ? Swim lanes ? Context diagrams Use Cases Case user Tyner Blain: Use Cases Swim lanes Actor 1 Actor 2 Actor 3 Actor 4 Verb/noun Binary decisions Activity level participants Boundaries Handover Begin and end in same lane Context diagrams Information flow External Internal Drilling down Context Boundary …and UML Diagram from Wikipedia …and UML Diagram from Wikipedia UML is for solution design People Change Management Changing people ? Lewin: Unfreeze Freeze ? Maister: The Fat Smoker ? Prosci: ADKAR Aware Desire Knowledge Ability Reinforce Changing people Aware Desire Knowledge Ability Reinforce Stakeholder 1 A D K A R Stakeholder 2 A D K A R Stakeholder 3 A D K A R Stakeholder 4 A D K A R Stakeholder 5 A D K A R Project Portfolio Planning Project Portfolio Management Enterprise Analysis Defining the opportunity Solution Strategies Business Cases Benefits management Enterprise Architecture Information Management Application Planning Business Process break workshop ? Break into groups ? Review examples ? Present feedback workshop ? What makes good requirements? 1. Quality of documentation – Completeness – Accuracy – Clarity – The difference between requirements and design 2. Management through the process Reviewing Requirements Resources ? IIBA – New, but growing in influence. ? BOKS – BA BOK – PM BOK – Others ? Modern Analyst – Articles, Forums, etc ? Ed Yourdon – JESA ? TynerBlain – Structured analysis ? BetterProjects Modern Analyst ? Articles ? Forums ? Templates ? Other resources Ed Yourdon ? Website ? Blog ? Structured Analysis Wiki ? Free download of his JESA ` book ? And much more Tyner Blain ? Software development ? Requirements management ? Product management ? See – Structured analysis and Use Cases Scott Sehlhorst, Austin Texas