【正文】 .......................................................................................179 項(xiàng)目組織和管理計(jì)劃 ...........................................................................................................179 基于 CMMI5 的軟件開發(fā)管理 ....................................................................................179 項(xiàng)目計(jì)劃 .................................................................................................................................180 開發(fā)管理方法 .........................................................................................................................181 項(xiàng)目管理工具 .........................................................................................................................182 項(xiàng)目組織結(jié)構(gòu)及崗位責(zé)任 ..........................................................................................182 項(xiàng)目組織架構(gòu) .........................................................................................................................183 項(xiàng)目組角色職責(zé)說明 .............................................................................................................183 質(zhì)量保障體系 ..............................................................................................................185 項(xiàng)目過程說明 .........................................................................................................................185 項(xiàng)目工作產(chǎn)品 .........................................................................................................................190 變更管理 ......................................................................................................................194 計(jì)劃變更管理 .........................................................................................................................194 需求變更管理 .........................................................................................................................194 評(píng)估風(fēng)險(xiǎn)項(xiàng)目 ..............................................................................................................196 溝通管理 ......................................................................................................................197 項(xiàng)目中的溝通 .........................................................................................................................197 會(huì)議 .........................................................................................................................................198 情況通報(bào)會(huì)議 .........................................................................................................................198 每周例會(huì) .................................................................................................................................198 解決問題會(huì)議 .........................................................................................................................199 階段評(píng)審會(huì)議 .........................................................................................................................199 報(bào)告 .........................................................................................................................................200 壓力測(cè)試 ......................................................................................................................201 WinRunner 測(cè)試自動(dòng)化工具 ..................................................................................................201 LoadRunner 負(fù)載測(cè)試工具 ....................................................................................................204 項(xiàng)目進(jìn)度安排 .......................................................................................................................207 核心業(yè)務(wù)系統(tǒng)實(shí)施安排 ..............................................................................................207 第一階段實(shí)施 .........................................................................................................................207 第二階段實(shí)施 .........................................................................................................................208 第三階段實(shí)施 .........................................................................................................................209 核心業(yè)務(wù)系統(tǒng)實(shí)施計(jì)劃 ..............................................................................................210 技術(shù)支持及售后服務(wù) ...........................................................................................................211 建立戰(zhàn)略合作伙伴關(guān)系 ..............................................................................................211 確定雙方的合作目標(biāo) ..................................................................................................212 技術(shù)支持和服務(wù)承諾 ..................................................................................................213 咨詢規(guī)劃 .................................................................................................................................214 技術(shù)交流 .................................................................................................................................214 服務(wù)響應(yīng)方式 .........................................................................................................................214 維護(hù)期內(nèi)的服務(wù) .....................................................................................................................215 培訓(xùn) .........................................................................................................................................216 免費(fèi)維護(hù)期后的合作方式 .....................................................................................................216附錄、應(yīng)標(biāo)書點(diǎn)對(duì)點(diǎn)應(yīng)答 ....................................................................................................................218一、 系統(tǒng)設(shè)計(jì)原則 .......................................................................................................................218（一） 整體性、適用性和靈活性 ..........................................................................................218（二） 技術(shù)先進(jìn)和可擴(kuò)展性 ..................................................................................................21