【正文】 .......................................................................................179 項目組織和管理計劃 ...........................................................................................................179 基于 CMMI5 的軟件開發(fā)管理 ....................................................................................179 項目計劃 .................................................................................................................................180 開發(fā)管理方法 .........................................................................................................................181 項目管理工具 .........................................................................................................................182 項目組織結(jié)構(gòu)及崗位責(zé)任 ..........................................................................................182 項目組織架構(gòu) .........................................................................................................................183 項目組角色職責(zé)說明 .............................................................................................................183 質(zhì)量保障體系 ..............................................................................................................185 項目過程說明 .........................................................................................................................185 項目工作產(chǎn)品 .........................................................................................................................190 變更管理 ......................................................................................................................194 計劃變更管理 .........................................................................................................................194 需求變更管理 .........................................................................................................................194 評估風(fēng)險項目 ..............................................................................................................196 溝通管理 ......................................................................................................................197 項目中的溝通 .........................................................................................................................197 會議 .........................................................................................................................................198 情況通報會議 .........................................................................................................................198 每周例會 .................................................................................................................................198 解決問題會議 .........................................................................................................................199 階段評審會議 .........................................................................................................................199 報告 .........................................................................................................................................200 壓力測試 ......................................................................................................................201 WinRunner 測試自動化工具 ..................................................................................................201 LoadRunner 負載測試工具 ....................................................................................................204 項目進度安排 .......................................................................................................................207 核心業(yè)務(wù)系統(tǒng)實施安排 ..............................................................................................207 第一階段實施 .........................................................................................................................207 第二階段實施 .........................................................................................................................208 第三階段實施 .........................................................................................................................209 核心業(yè)務(wù)系統(tǒng)實施計劃 ..............................................................................................210 技術(shù)支持及售后服務(wù) ...........................................................................................................211 建立戰(zhàn)略合作伙伴關(guān)系 ..............................................................................................211 確定雙方的合作目標 ..................................................................................................212 技術(shù)支持和服務(wù)承諾 ..................................................................................................213 咨詢規(guī)劃 .................................................................................................................................214 技術(shù)交流 .................................................................................................................................214 服務(wù)響應(yīng)方式 .........................................................................................................................214 維護期內(nèi)的服務(wù) .....................................................................................................................215 培訓(xùn) .........................................................................................................................................216 免費維護期后的合作方式 .....................................................................................................216附錄、應(yīng)標書點對點應(yīng)答 ....................................................................................................................218一、 系統(tǒng)設(shè)計原則 .......................................................................................................................218（一） 整體性、適用性和靈活性 ..........................................................................................218（二） 技術(shù)先進和可擴展性 ..................................................................................................21