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p with your effort to conduct a successful and meaningful learning experience for your students. We believe that the Test Item File will prove to be a valuable aid to your course assessment process. Should you have any difficulty with any questions or need assistance, please feel free to contact one of the authors listed below. John Brooks created materials for chapters 111 and Ronald Borrieci created materials for chapters 1222. Thank you for selecting the Kotler/Keller 12th edition text. John R. Brooks, Jr., DBAPrinceChavanne Professor Christian Business EthicsHouston Baptist University(281) 6493315 rustybroks@ Ronald N. BorrieciInstructor amp。 Internship Coordinator University of Central FloridaCollege of Business Administration. Box 161400Orlando, Florida 3281614004078231413rborrieci@