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ief executives to A keep uptodate with the latest business ideas.B use simple business strategies.C consult outside business experts more often.56. Geraldine venables helped staff to A have a more fearless mercial approach.B Feel more positive about new pany systems.C take more time to make business decisions.? For questions 5760,use the information in the text to answer each question, choosing from the people(AG).? For each question, mark one letter (AG) on your answer sheet.? do not use any letter more than once.57. Which person was willing to carry out unpopular policies?58. Which person concentrated on customer satisfaction?59. Which person concentrated the suggestions of the workforce to be important?60 Which person’s pany studied products made by petitors?A Alison BartonB Brian Dawson C Charles EllisD Elizabeth goodallE David Greg sonF Frederick MortonG Geraldine Venables WRITINGPART FOURQuestions 6165? read the memo and the course information below.? plete the form on the opposite page.? write a word or phrase or a number on lines 6165 on your answer sheet.MEMOTo: Kim lee, marketing From: Sam Mackenzie, human resourcesI’ve spoken to David Harper from your department and he’s interested in taking another course. He’s pleted a business munication course and is now planning to do one on presentation skills. The course for people who already have some presenting experience would be best for him. He’ll arrange his own acmodation.Don’t forget to fill in the form asap. I’ve already signed it as my department will pay for it. Thanks.Staff development coursesBusiness munication?15november – a twoday course to help participants municate effectively.Fee:163。150Presentation skills ? 21novemberan introductory oneday course.Fee:163。80( including acmodation 163。150)? 2829 November – a twoday advanced course.Fee:163。160( including acmodation 163。300)Staff development course application formName of employee 61 Title of course 62 Length of course 63 Cost 64 Department to charge course fees to 65 Approved by: Sam MackenzieQuestion 66? read this memo from your head of departmentMEMOTo: department staffFrom: head of departmentI want to arrange a visit to a place of interest or an organization. Where we go and what we do should be relevant and interesting to our department. Send me your suggestions by the end of this weed.? write a memo in reply to your head of department:? saying where you remend going on a visit? describing what should happen during the visit? explaining why the visit would be useful for your department’s staff.? write 5070 words on your answer sheet.Question 67? You are temporarily short of staff in your department.? write an to the human resources department.? stating the problem? explaining why the problem has occurred? saying what you would like the human resources department to do about it.? write 3040 words on your answer sheet.ToHuman resources departmentCcSubjectQuestion 68? read this from your boss.We’re still getting a lot of plaints about the pany that runs our canteen, so I think we should replace them. Could you write to another catering pany, telling them about us. The them the type of food we want, and ask for a sample menu.Thanks.? write a letter to send to a catering pany:? giving them details about your pany ? explaining the opening times of the canteen? telling them about the type of food you want ? requesting a sample menu.? write 6080 words on your answer sheet.? do not include any postal addresses.