【正文】
built on reliability and good relationship with our customers. We supply many leading panies and we are very embarrassed by this incident. I must assure you that it won’t happen again. ? 3. plain about the fax machine Tasks 1. What do the three plain about? And how do they plain? 2. How do Clive and Mr. Clayton respond to the plaints? You ment upon their responses. 3. Talk about your own experience in plaining or dealing with plaints.