【文章內(nèi)容簡(jiǎn)介】 nternal work based on Inter technology and standards. Difficulty: Easy Reference: p. 25 Chapter 2 Information Systems in the Enterprise（教材 Chapter2） TrueFalse Questions each level of the anization there are information systems supporting the major functional areas of the business. Answer: True Difficulty: Easy Reference: p. 38 2. The principal purpose of operationallevel systems is to develop goals and strategies. Answer: False Difficulty: Medium Reference: p. 38 processing systems work directly with all the other anizational systems. Answer: False Difficulty: Hard Reference: p. 39 4. Transaction processing systems are the basic business systems that serve the operational level of the anization. Answer: True Difficulty: Easy Reference: p. 40 5. Management information systems generally depend on underlying transaction processing systems for their data. Answer: True Difficulty: Easy Reference: p. 44 6. Decisionsupport systems explicitly include userfriendly software. Answer: True Difficulty: Hard Reference: p. 45 7. Management information systems are generally flexible and have a lot of analytical capability. Answer: False Difficulty: Medium Reference: p. 46 8. ESS address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreedon procedure for arriving at a solution. Answer: True Difficulty: Hard Reference: p. 46 support systems serve the management level of the anization, address problems where the procedure for arriving at a solution may not be fully predefined in advance, and use internal information from TPS and MIS. Answer: False Difficulty: Easy Reference: p. 46 10. The various types of information systems in an anization are tightly coupled. Answer: False Difficulty: Medium Reference: p. 48 many different systems is extremely time consuming and plex. Answer: True Difficulty: Easy Reference: p. 48 12. Strategic information systems are the same as strategiclevel systems for senior managers. Answer: False Difficulty: Easy Reference: p. 48 13. The various types of information systems in an anization are tightly coupled. Answer: False Difficulty: Medium Reference: p. 48 6 14. The value chain model classifies all pany activities as either primary or support. Answer: True Difficulty: Medium Reference: p. 49 15. Differentiation is a strategy useful at the business level. Answer: True Difficulty: Easy Reference: p. 49 16. Network economics is a strategic concept useful at the firm level. Answer: False Difficulty: Medium Reference: p. 49 17. Competitive forces model is an appropriate model used for analysis at the firm level. Answer: False Difficulty: Medium Reference: p. 49 18. The petitive forces model was created for today’s digital firm. Answer: False Difficulty: Hard Reference: p. 59 partnership help firms gain access to new customers, creating new opportunities for crossselling and targeting products. Answer: True Difficulty: Hard Reference: p. 59 Multiple Choice Questions 1. Operationallevel systems are information systems that support the: A) longrange planning activities of senior management. B) decisionmaking and administrative activities of middle managers. C) daytoday processes of production and shipping only. D) elementary activities and transactions of the anization. Answer: D Difficulty: Easy Reference: p. 38 2. Managementlevel systems are information systems that support the: A) longrange planning activities of senior management. B) decisionmaking and administrative activities of middle managers. C) daytoday processes of production and shipping only. D) elementary activities and transactions of the anization. Answer: B Difficulty: Easy Reference: p. 38 3. Knowledgelevel systems are information systems that support the: A) longrange planning activities of senior management. B) knowledge and data workers in an anization. C) decisionmaking and administrative activities of middle managers. D) daytoday processes of production. Answer: B Difficulty: Easy Reference: p. 38 4. Strategiclevel systems are information systems that support the: A) longrange planning activities of senior management. B) knowledge and data workers in an anization. C) decisionmaking and administrative activities of middle managers. D) daytoday processes of production. Answer: A Difficulty: Easy Reference: p. 38 5. A hotel reservation system would be classified as a(n): A) transactionlevel system. B) managementlevel system. C) operationallevel system. D) strategiclevel system. Answer: A Difficulty: Easy Reference: p. 39 7 6. Order processing, market analysis, and pricing analysis are examples of: A) manufacturing and production information systems. B) finance and accounting information systems. C) enterprise application information systems. D) sales and marketing information systems. Answer: D Difficulty: Easy Reference: p. 39 7. CAD, machine control, and facilities location are examples of: A) manufacturing and production information systems. B) finance and accounting information systems. C) enterprise application information systems. D) human resources information systems. Answer: A Difficulty: Easy Reference: p. 39 8. Budgeting, profit planning, and portfolio analysis a