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The Univertical Way Univertical處事法則 /方針 To satisfy our customers (external munity) by satisfying our internal customers (our employees and our team) in order to grow our pany. 為公司有更長遠(yuǎn)的發(fā)展,我們通過滿意我們的(內(nèi)部客戶)員工和團(tuán)隊(duì)來滿意我們的客戶(外部社區(qū))。 We will use a variety of new practices to help us… the first one I want to introduce is called 我們將用一種新的理念幫助我們, 首先介紹給大家的是,精益思想 Lean Thinking. Manufacturing History 制造業(yè)的歷史 ? MASS PRODUCTION 大規(guī)模生產(chǎn) ?Henry Ford and the Model T. 亨利福特和 T型號汽車 ?Affordable, but only one style. 買得起 ,但只有一種規(guī)格 ? TOYOTA PRODUCTION SYSTEM 豐田生產(chǎn)體系 ?Customer market, variety expected 關(guān)注市場多樣化需求 ?After WWII, driven to pete with the Big 3 Automakers (Ford, Chrysler, GM), with limited resources. 二戰(zhàn)后 ,利用有限的資源與世界 3大汽車制造商 (福特、克萊斯勒和通用)競爭 ?Focus on cost reduction by eliminating waste 關(guān)注于通過消除浪費(fèi)降低成本 = LEAN MANUFACTURING 精益制造 Toyota has 10% of world auto sales, 15% of US sales (ahead of Chrysler) – overall it is the 2 a