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Practice openness。 Be fair。 Speak your feelings。 Show consistency in the basic values that guide your DM。 Maintain confidence。 Demonstrate petence 167。 Create team player Design job around team ? Challenge: resistanceindividual achievers。 2. Individualistic national culture。 individualvalued anizational history ? Shaping team players: Selectionjob candidate with team skills, otherwise training,transference to other unit, reject Trainingworkshop to help improve skills like PS, munication,negotiation,conflict M,coaching Rewardencourage cooperative efforts rather than petitive ones。 intrinsic rewards from team 167。 Contemporary Issues ? TQM: the use of teamthe essence of process improvement,employee involvement, natural vehicle ? Work force diversity on team Advantages:Multiple perspective。Greater openness to new ideas。 Multiple interpretations。 Increased creativity, flexibility, PS skills. Disadvantages:Ambiguity。Complexity。Confusion。Mismunication。Difficulty in reaching a agreement,agreeing on specific actions ? Reinvigorating Mature Teams:1. stagnant, apathy, placency,groupthinking。 due to easy task preparation, refresher training, advanced training, constant learning Class 167。 Definition Function The transference understanding of meaning. No group can exist without it,4 major functions: Control: jobrelated grievance,group tease, harass Motivation: evaluation,specific goals,feedback on Emotional expression: feelings, social needs Information:facilitate DM Class 167。 The Communication Process The steps between a source a receiver that result in the transference understanding of meaning Communication Model ? The source: messagewhat is municated ? Encoding:converting a message to symbolic form. Skill,atti