英文電子郵件的格式(編輯修改稿)
2024-09-01 16:24 本頁(yè)面
【文章內(nèi)容簡(jiǎn)介】 義模糊 、 模棱兩可的詞或詞組 ， 以免產(chǎn)生歧義 ， 造成誤解 ，延誤商務(wù)溝通和貿(mào)易 。 五 C原則 (7/14) 27/64 ? Clarity – 清楚原則 (2/2) ? The figures show a significant increase. ? We will deliver your goods soon. ? The figures show a yearonyear increase of 15%. ? We will deliver your goods on Dec 10th. 五 C原則 (8/14) 28/64 ? Courtesy – 禮貌原則 (1/6) 商務(wù)英語(yǔ)電子郵件應(yīng)遵循措詞 婉轉(zhuǎn) 、 禮貌 的原則 。 鑒于電子郵件直接影響到整個(gè)交易的成敗 ，買(mǎi)賣(mài)雙方應(yīng)十分注重措辭方式 ， 要婉轉(zhuǎn) 、 禮貌 ，使對(duì)方容易接受 。 在寫(xiě)電子郵件時(shí) ， 可以通過(guò)使用 虛擬語(yǔ)氣 、 委婉語(yǔ)氣 等方法迂回地表達(dá)觀點(diǎn) ，提出要求 。 五 C原則 (9/14) 29/64 ? Courtesy – 禮貌原則 (2/6) ? If it is not for the larger orders we receive from a number of our regular customers， we could not have quoted for supplies even at that price. ? Not for the larger orders we receive from a number of our regular customer, we cannot quote for supplies even at that price. 虛擬語(yǔ)氣 ：要不是我們接到許多老客戶(hù)的大量定單，我們尚不能給這些貨物報(bào)如此低的價(jià)格。 五 C原則 (10/14) 30/64 ? Courtesy – 禮貌原則 (3/6) ? I would appreciate it if you could give me your best quotation for CIF shanghai. ? Give me your best quotation for CIF shanghai. 委婉語(yǔ)氣 ：如果你能報(bào)出成本加運(yùn)費(fèi)到上海的最低價(jià)，我將非常感激。 虛擬語(yǔ)氣和委婉語(yǔ)氣的使用，緩和了商務(wù)談判的語(yǔ)氣，既明確了自己的立場(chǎng)，又使對(duì)方的面子免于受損，語(yǔ)氣自然誠(chéng)懇，禮貌得體，易為對(duì)方接受。 五 C原則 (11/14) 31/64 ? Courtesy – 禮貌原則 (4/6) ? It has to be stressed that shipment must be effected within the prescribed time limit, as a further extension will not be considered. ? We have to stress that you must effect shipment within the prescribed time limit, as a further extension will not be considered. 表示批評(píng) 、 建議 、 要求時(shí) ， 用被動(dòng)語(yǔ)態(tài)可以避免直接觸及施動(dòng)者 (自己或?qū)Ψ?)， 使口氣更加婉轉(zhuǎn) 。 五 C原則 (12/14) 32/64 ? Courtesy – 禮貌原則 (5/6) ? As you (seem to) take advantage of our leniency in this matter, we now have to give you the final notice. 使用 半動(dòng)詞 表示說(shuō)話人對(duì)所說(shuō)事情的推測(cè) ， 從而使話語(yǔ)的肯定語(yǔ)氣趨于緩和 。 五 C原則 (13/14) 半動(dòng)詞在功能上介于主動(dòng)詞與助動(dòng)詞之間 ,本身帶有詞義 ， 但詞義模糊 。 seem appear be likely to 33/64 ? Courtesy – 禮貌原則 (6/6) ? Unfortunately we are not hiring any new staff at the moment. ? I am afraid that we will be unable to meet your order on time due to problems with our supplier. 如果是寫(xiě)一些壞消息或是道歉 ， 你就應(yīng)該寫(xiě)的禮貌而得體 ， 并說(shuō)明問(wèn)題的原因 。 五 C原則 (14/14) 34/64 ? 商務(wù)英語(yǔ)電子郵件的格式 ? 商務(wù)英語(yǔ)電子郵件的寫(xiě)作要求 ? 商務(wù)英語(yǔ)電子郵件寫(xiě)作注意事項(xiàng) ? 商務(wù)英語(yǔ)電子郵件常用句式 Contents 35/64 ? Some tips – 文法 (1/8) 1. 切忌主客不分或模糊 例子： Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment. 應(yīng)改為： Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. 問(wèn)題： decide 的 主語(yǔ) 是 we , 而 不是 report 注意事項(xiàng) (1/12) 36/64 ? Some tips – 文法 (2/8) 2. 句子不要凌碎 例子： He decided not to audit the last ten contracts. Because of our previous objections about pliance. 應(yīng)改為： He decided not to audit the last ten contracts because of our previous objections about pliance. 問(wèn)題： 第二句是第一句的原因，應(yīng)合并成為一句 注意事項(xiàng) (2/12) 37/64 ? Some tips – 文法 (3/8) 3. 結(jié)構(gòu)對(duì)稱(chēng) 例子： The owner questioned the occupant39。s lease intentions and the fact that the contract had been altered with ink markings. 應(yīng)改為： The owner questioned the occupant39。s lease intentions and ink alterations of the contract. 問(wèn)題： and 連接兩個(gè)相同的成分，結(jié)構(gòu)應(yīng)對(duì)稱(chēng) 注意事項(xiàng) (3/12) 38/64 ? Some tips – 文法 (4/8) 4. 單復(fù)數(shù)前后一致 例子： An authorized person must show that they have security clearance. 應(yīng)改為： Authorized persons must show that they
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