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際交往? 談判能力? 領導力? 團隊管理? 員工管理? 分析/解決問題? 計劃能力專業(yè)能力? 客戶服務? 業(yè)務知識? 系統(tǒng)運用? 銷售技巧? 效率導向? 質量導向? 投訴處理? 知識管理職位目的與職責職位目的(存在的理由,限制和目標)To provide assistance in related to any airfare or airticker issues to support efficient operations of the contact center as well as various business lines of the pany as a who