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職位目的(存在的理由,限制和目標(biāo))To manage and oversee a sizable contact centre operation, esales or corporate sales team to support efficient operations of the contact center as well as various business lines of the pany as a whole.職責(zé)范圍(名稱、定義、該職責(zé)所要達(dá)到的結(jié)果/目標(biāo))責(zé)任級別(全部/部分/協(xié)助)衡量標(biāo)準(zhǔn)(數(shù)量、質(zhì)量)業(yè)務(wù)類戰(zhàn)略層面戰(zhàn)術(shù)層面? To develop short term and long term tactics and strategy to maximize sales amp。 service level.? To map out resources and identify s