【文章內(nèi)容簡(jiǎn)介】 ......................................................162 配置管理目 標(biāo) .............................................................................162 配置管理機(jī)構(gòu) .............................................................................163 配置管理 計(jì) 劃 .............................................................................163 配置管理活 動(dòng) .............................................................................163 定義項(xiàng)目配置項(xiàng) .....................................................................163 定義項(xiàng)目基線 .........................................................................163 定義配置項(xiàng)的標(biāo)識(shí)與狀態(tài)跟蹤方法 .....................................164 配置變更控制 .........................................................................164 版本發(fā)布控制 .........................................................................165 配置狀態(tài)報(bào)告 .........................................................................165 配置審計(jì) .................................................................................16511 測(cè)試驗(yàn)收 ..................................................................................................165 軟件測(cè)試準(zhǔn)則 ...................................................................................165 測(cè)試 工作 實(shí) 施準(zhǔn) 則 ........................................................................166 測(cè)試目的 .................................................................................166 測(cè)試原則 .................................................................................166 測(cè)試活動(dòng) .................................................................................167 測(cè)試方法 .................................................................................168 測(cè)試類型 .................................................................................169 測(cè)試依據(jù) .................................................................................170 測(cè)試機(jī)構(gòu) .................................................................................170 測(cè)試準(zhǔn)備 .................................................................................171 測(cè)試結(jié)果分析 .........................................................................171 測(cè)試 工作 實(shí) 施 細(xì)則 ........................................................................172 單元測(cè)試實(shí)施細(xì)則 .................................................................172 集成和系統(tǒng)測(cè)試實(shí)施細(xì)則 .....................................................174 系統(tǒng)測(cè)試 ...........................................................................................176 資 源準(zhǔn) 備 ........................................................................................176 測(cè)試設(shè)計(jì) ........................................................................................177 測(cè)試 方法 ........................................................................................178 系統(tǒng)業(yè)務(wù)功能測(cè)試方法 .........................................................178 系統(tǒng)性能測(cè)試方法 .................................................................178 測(cè)試執(zhí) 行 階 段 ................................................................................179 系 統(tǒng) 建 設(shè)質(zhì) 量 測(cè)試 ........................................................................180 驗(yàn)收和測(cè)試 .......................................................................................181 硬件 測(cè)試 內(nèi)容 ................................................................................181 軟 件 測(cè)試 內(nèi)容 ................................................................................182 驗(yàn) 收 細(xì)則 ........................................................................................18312 技術(shù)培訓(xùn) ..................................................................................................185 培訓(xùn)對(duì)象 ...........................................................................................185 運(yùn)行 環(huán) 境培 訓(xùn)對(duì) 象 .......................................................................186 應(yīng) 用 環(huán) 境培 訓(xùn)對(duì) 象 .......................................................................186 培訓(xùn)方式 ...........................................................................................187 現(xiàn)場(chǎng) 培 訓(xùn) .......................................................................................187 高 級(jí) 培 訓(xùn) .......................................................................................187 培訓(xùn)課程 ...........................................................................................187 培 訓(xùn) 內(nèi)容 .......................................................................................187 培 訓(xùn)課 程 .......................................................................................187 培 訓(xùn) 教 師 .......................................................................................188 培 訓(xùn)評(píng) 估 .......................................................................................188 培 訓(xùn)費(fèi) 用 .......................................................................................189 培訓(xùn)的其它事項(xiàng) ...............................................................................189 培 訓(xùn) 的 時(shí)間 安排 ...........................................................................189 培 訓(xùn) 的人 員 數(shù)量 ...........................................................................18913 服務(wù)質(zhì)量承諾 ..........................................................................................189 質(zhì)量管理 ...........................................................................................189 質(zhì) 量管理 實(shí) 施原 則 .......................................................................189 質(zhì)量方針 .................................................................................190 質(zhì)量目標(biāo) .................................................................................191 質(zhì)量承諾 .................................................................................191 質(zhì)量保證 ...............