【文章內(nèi)容簡(jiǎn)介】
do that.恐怕我們不能那樣做。Positive answers:(肯定答復(fù))96. Certainly, sir, I will bring it to you right away.當(dāng)然要,先生,我將馬上送過(guò)來(lái)。97. We do have available.我們特備有……。Uncertain answers:(未肯定時(shí)的答復(fù))'m sorry I cannot guarantee ,but I'll do my best.對(duì)不起,我不能保證,但是我將盡力。'm sorry, madam, I'm not sure, but I'll ask my manager/the chef about it for you.對(duì)不起,小姐,我不能肯定,但我將去向我的經(jīng)理/廚師詢問(wèn)此事。 you wait a moment ,sir, I'll try to find out.先生如果您可以等一會(huì),我將盡力去找到。Negative answers:(否定的答復(fù))'m sorry, there is no discount.對(duì)不起,沒(méi)有 折扣。'm sorry, madam, I'm afraid we don't have any available.對(duì)不起,小姐??峙挛覀儧](méi)有Expressing happiness:(表示高興) pleasure, I'm happy everything was to your satisfaction.別客氣,所有事情都讓您滿意,我很高興。'm glad to hear that.我很高興聽(tīng)到此事。Expressing pity:(表示遺憾)'m sorry to hear that.聽(tīng)到此事我很難過(guò)。's great pity.太可惜了。Expressing concern:(表示關(guān)懷)107. Did you have a nice trip?您旅途愉快嗎?108. Are you all right, sir?您還好嗎,先生?109. I hope you did not hurt yourself.我希望您沒(méi)有受傷。110. Would you like to see the doctor?您要去看醫(yī)生嗎?111. I hope you feel better now.我希望您現(xiàn)在感覺(jué)好些。Being modest:(表示謙讓?zhuān)?12. After you, sir.您先請(qǐng),先生。113. You first, sir.您先請(qǐng),先生。Asking for a pass:(請(qǐng)讓路)115. May I e through, please?我可以過(guò)去嗎?Agreeing:(表示同意)'s true.對(duì)的。117. Absolutely, sir.絕對(duì)是的,先生。118. Exactly, sir.確實(shí)是的,先生。Disagreeing:(表示不同意)119. Not really. It's good value for the price.不是的,它是物有所值的。Understanding:(表示明白)120. Yes, I see, sir.是的,我明白,先生。Not understanding:(表示不明白)121. Could you speak slowly, please?請(qǐng)您說(shuō)慢一點(diǎn),好嗎?'m sorry, I don't quite understand .Should I get the manager?對(duì)不起,我不太明白。我可以和經(jīng)理聯(lián)系一下嗎?Saying good—bye:(告別語(yǔ))—bye, and have a nice trip.再見(jiàn),旅途愉快。125. Thank you for ing.謝謝你的光臨。126. Sorry, I have to go. Nice talking with you.對(duì)不起,我要走了。和你談話真愉快。127. We all look forward to serving you again.我們都希望再為您服務(wù)。128. Hope you enjoyed staying with us.但愿您和我們過(guò)得愉快。129. Do e again.請(qǐng)?jiān)賮?lái)。130. Hope to serve you next time.希望下次再為您服務(wù)。Occupation and Position (職位與職務(wù))Assistant Manager 大堂副經(jīng)理Attendant 客房服務(wù)員 Captain (head waiter) 領(lǐng)班Clerk/Staff 職員 Driver