chapter10decisionmakingbyindividualsgroup：由個(gè)人與群體決策10章決策(編輯修改稿)
2025-02-13 06:10 本頁(yè)面
【文章內(nèi)容簡(jiǎn)介】 nitial stages. ?Encourage creativity. ?Offer ideas related to those already listed. ?Ask each participant to offer a specific number (. five to ten) of new ideas. ?Set a time for brainstorming. Managers Use an Affinity Diagram to Organize Brainstorming in a Group of Employees THEME Why has the number of defects increased 10 times in the past year? The employees lack the right training Quality control procedures are inadequate The product design is faulty Materials received from suppliers have been defective Equipment has not been repaired in a timely fashion Top management needs to reexamine workers’ training needs and find ways to give them the right training for their jobs. The Nominal Group Technique (Delbecq, Van de Ven and Gustafson, 1975) ?Silent idea generations, ?Roundrobin sharing of ideas, ?Feedback to the group, ?Explanatory group discussion, ?Individual reassessment, and ?Mathematical aggregation of revised judgements. A generic name for facetoface group techniques in which instructions are given to group members not to interact with each other except at specific steps in the process. Affinity Diagram Definition: A group decisionmaking technique designed to sort a large number of ideas, process variables, concepts, and opinions into naturally related groups. These groups are connected by a simple concept. Purpose: To sort a list of ideas into groups. Guidelines: ?Insure ideas are described with phrases or sentences. ?Minimize the discussion while sorting discuss while developing the header cards. ?Aim for 510 groups. ?If one group is much larger than others, consider splitting it. How to Conduct an Affinity Sort: ?Clarify the list of ideas. Record them on small cards. ?Randomly lay out cards on table, flipchart, wall, etc. ?Sort the cards into similar groups in silence based on your gut reaction. If you don39。t like the placement of a particular card move it. Continue until consensus is reached. ?Create header cards consisting of a concise 35 word phrase description, the unifying concept for the group. Place header card at top of group. ?Discuss the groupings and try to understand how the groups relate to each other. ?Inquire if ideas are clarified. ?Use 35 words in the phrase on the header card to describe the group. ?If possible, have groupings reviewed by nonteam personnel. ?To sort, physically get up and gather around the area the cards are placed. ?Team members will ultimately reach agreement on placement if for no other reason that exhaustion. ?Sorting begins when all team members are ready. ?If an idea fits in more that one category or group, after discussion, make a second card and place in both groups. Tips Delphi Technique ?Problem stated ?Questionnaires ?Anonymous amp。
教學(xué)課件相關(guān)推薦
鄂ICP備17016276號(hào)-1