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ality 13 Cost of Quality 管理資源吧( ),提供海量管理資料免費(fèi)下載! 吳明泉博士 2022 IT/S in Manufacturing Quality 14 Five Cost Categories Related to Quality ? Prevention cost: the cost of planning and executing a project so it is errorfree or within an acceptable error range 「預(yù)防成本」 ? Appraisal cost: the cost of evaluating processes and their outputs to ensure quality 「鑑定成本」 ? Internal failure cost: cost incurred to correct an identified defect before the customer receives the product 「內(nèi)部錯(cuò)誤成本」 ? External failure cost: cost that relates to all errors not detected and corrected before delivery to the customer 「外部錯(cuò)誤成本」 ? Measurement and test equipment costs: capital cost of equipment used to perform prevention and appraisal activities 「衡量與測試設(shè)備成本」 管理資源吧( ),提供海量管理資料免費(fèi)下載! 吳明泉博士 2022 IT/S in Manufacturing Quality 15 品質(zhì)成本(傳統(tǒng) ) 管理資源吧( ),提供海量管理資料免費(fèi)下載! 吳明泉博士 2022 IT/S in Manufacturing Quality 16 Modern Quality Management ? requires customer satisfaction客戶滿意 ? prefers prevention to inspection預(yù)防勝於檢驗(yàn) ? recognizes management responsibility for quality確認(rèn)品質(zhì)管理的責(zé)任 管理資源吧( ),提供海量管理資料免費(fèi)下載! 吳明泉博士 2022 IT/S in Manufacturing Quality 17 Q