【文章內(nèi)容簡介】 man． C) Demand． D) Delay． 在談判一個合同變更的會議上，提供商說他們在下午 3 點還有其他的會議，談判在那之前必須結束。這是何種談判技巧 ? A) 最終期限。 B) 不見的人。 C) 需求。 D) 推遲。 23． As part of the munications process， the sender is responsible for______． A) ensuring the receiver agrees with the message B) confirming that the information is properly understood C) presenting the information in the most favorable manner D) interpreting the message correctly 作為溝通過程的一部分，信息發(fā)送者的責任是 ______。 A) 確保接收者同意消息 B) 確定信息被正確理解 C) 使用最受歡迎的方式呈現(xiàn)信息 D) 正確地解釋信息 24． Tools and techniques for performance reporting include all of the following EXCEPT： A) Information presentation tools． B) Decision tree analysis． C) Cost reporting systems． D) Status review meetings． 下列哪項不是績效報告過程包括的工具和技術 ? A) 信息展示技術。 B) 決策樹分析。 C) 成本報告系統(tǒng)。 D) 狀態(tài)碰頭會。 25． Communications technology factors that can affect the project include all of the following EXCEPT______． A) the length of the project B) the availability of technology C) executive requirements D) the urgency of the need for information 影響項目溝通的技術因素包括下列各項，除了 ______。 A) 項目的長度 B) 技術的可用性 C) 實施要求 D) 信息需要的緊急程度 26． You have decided to anize a study group of other project managers in your anization to help prepare for the PMP exam． Everyone is highly motivated to earn the credential because the CEO has decided to pay a $5000 bonus to each person who bees certified． What type of munication are you employing in your efforts to anize this group? A) Horizontal． B) Vertical． C) Formal． D) External． 你決定組織一個學習小組，邀請公司內(nèi)部其他項目經(jīng)理一起參加，以幫助大家更好地準備 PMP 考試。由于公司總經(jīng)理已經(jīng)決定要獎勵每個通過考試的人 5000美元，所以大家都有了很強的動力要通過考試。那么，在組織這個學習小組的過程 中你要采用什么類型的溝通方式呢 ? A) 水平型。 B) 垂直型。 C) 正式型。 D) 外部型。 27． Inputs to plan munications include______． A) enterprise environmental factors， anizational process assets，stakeholder register， stakeholder management strategy B) stakeholder requirements， project logistics， project budget， and project schedule C) stakeholder analysis， munications barriers， and anizational structure D) stakeholder survey， RAM， WBS， and administrative procedures 規(guī)劃溝通過程的輸入包括 ______。 A) 事業(yè)環(huán)境因素，組織過程資產(chǎn)，干系人登記冊，干系人管理策略 B) 項目干系人需求，項目后勤，項目預算和項目進度 C) 項目干系人分析，溝通障礙和組織結構 D) 項目干系人調(diào)查， RAM， WBS 和管理流程 28． Attributes of a munications management plan can include all of the following EXCEPT______． A) the information that will be distributed to stakeholders B) how often information will be distributed C) the layout of the information and die method of transmission D) all memos， correspondence， reports， and documents related to the project from all personnel 溝通管理計劃包括下列內(nèi)容，除了 ______。 A) 將要發(fā)布給項目干系人的信息 B) 信息發(fā)布的頻率 C) 信息設計和傳輸方法 D) 所有的備忘錄、信件、報告，以及來自所有個人的與項目相關的文檔 29． The major processes of project munications management are______． A) identify stakeholders， plan munications， distribute information， manage stakeholder expectations， report performance B) munications planning, response planning， progress reporting，and information distribution C) munications planning， information distribution， schedule reporting， and stakeholder analysis D) munications planning， change reporting， project records， and acceptance 項目溝通管理的主要過程有 ______。 A) 識別干系人、規(guī)劃溝通、發(fā)布信息、管理干系人期望、報告績效 B) 溝通規(guī)劃、應對規(guī)劃、進度報告和信息發(fā)布 C) 溝通規(guī)劃、信息發(fā)布、進度報告、項目干系人分析 D) 溝通規(guī)劃、變更報告、項目記錄和接受 30． Communication under a contract should tend toward______． A) formal written munication B) formal verbal munication C) informal written munication D) informal verbal munication 按合同進行的溝通應當趨向于 ______。 A) 正式的書面溝通 B) 正式的口頭溝通 C) 非正式的書面溝通 D) 非正式的口頭溝通 31． Which of the following is true regarding munication within a project environment? A) The project manager must assume the primary burden of responsibility to ensure that messages sent have been received． B) Effective meetings， a war room， and a tight matrix promote effective munication． C) If a project consists of 12 people． 48 potential channels of munication exist． D) Most project managers spend 30 percent of their working hours engaged in munication． 在項目環(huán)境下，下列有關溝通的論述哪一項是正確的 ? A) 項目經(jīng)理必須承擔主要責任，以確保發(fā)出的訊 息被收到。 B) 有效的會議、 “ 作戰(zhàn)室 ” 和緊密型矩陣可以促進有效的溝通。 C) 如果一個項目由 12 人組成．則存在 48 個潛在的溝通渠道。 D) 大多數(shù)項目經(jīng)理花費 30%的工作時間用于溝通。 32． The most mon causes of conflict in conceptual and development phase is ______， and in execution and final phase is______． A) personalities， schedules B) administration， resources C) resources， schedules D) project priorities， schedules 在概念和開發(fā)階段最常見的沖突原因是 ______，而執(zhí)行和收尾階段是 ______。 A) 個性，進度計劃 B) 管理，資源 C) 資源，進度計劃 D) 項目優(yōu)先權，進度計劃 33． Metamunication， paralinguistics， secondorder messages， and the hidden dimension of munication all refer to______． A) munication skills B) munication requirements C) ways to exercise tolerance and promise D) nonverbal munication 元溝通、輔助語言、亞層次信息和隱蔽層次的溝通指的都是 ______。 A) 溝通技巧 B) 溝通需求 C) 學會寬容和妥協(xié)的方法 D) 非言語溝通 34． Both undermunication and overmunication can cause problems on a project． You want to ensure that the information you collect showing project progress and status is meaningful to stakeholders． To determine specific metrics， you will conduct a stakeholder analysis， and then determine the level of detail stakeholders require． This is available through the______． A) performance measurement baseline B) project management methodology C) project strategy and approach D) munications management plan 過少的溝通和過多的溝通都可能給項目帶來麻煩。你想要確保自己收集到的有關項目進 展和狀態(tài)方面的信息對于項目千系人具有實際意義。為了確定具體的指標，你要進行干系人分析并依此來判斷干系人要求信息達到的詳細程度。這可以通過 ______來實現(xiàn)。 A) 業(yè)績衡量基準 B) 項目管理方法 C) 項目戰(zhàn)略及方法 D) 溝通管理規(guī)劃 35． You are managing a project to develop a soybased． lactosefree，magnesiumrich nutritional drink for the “over 50”market ． You have recently heard that the client calls your progress reports the “Code of Hammurabi” because they seem to be written in hieroglyphics and are pl