【文章內(nèi)容簡介】 production efficiency and effectiveness. Americans Napoleon. Hill Success Guidebook and the famous entrepreneurs, Management of Jurists Carnegie human weaknesses Guidebook and other works. is the enterprise of any people should first learn to selfemotional, emotional munication, encouraged to foster a positive attitude and emotion, eliminate the negative and eliminating negative emotions and feelings, so that they have always maintained a good state, to miraculously growth performance. In the management of enterprises to municate to express my colleagues in a friendly smile. gently embrace or flap your own intimate colleagues on the shoulder, and so on, all of a sentiment munication. Clearly, in order to create and maintain good personal working environment, but also for the general increase in employee enthusiasm for the work and performance Emotional enterprise munication is a very basic, but important daytoday management of the munication infrastructure. Emotion seems on the surface to municate with the enterprise management functions and objectives not related, but practice shows, Emotional management of the power of munication is such a huge staff and managers to learn management of the first munication skills, should be emotional munication skills. Without such skil Ommunication in the management of enterprises, in addition there are a lot of emotional munication, in business or work level, the more substantial the existence of another one of the basic, regular, and important management munication namely, that people on how they work and how the work should be and how the current work of the foundation, basic business information munication. I called it operable to municate operational information. Operational business information munication is actually happening enterprise management events must take place very good work. Daytoday business day of the operation to rely on it to effectively maintain normal. Such munication management, in accordance with its contents at different directions can be divided into work, Working views and proposals of the three major categories of content of Supervisors must be subordinate to publish clear instructions not clear working order, the subordinates will be chaos and confusion, Working unsure prioritized and depletion of resources and reduce output. Enterprise employees on their respective floors for the work instructions is not advice and ideas. Especially in the implementation of the Directive process, the possible need for new issues reflected upward, or the implementation of the work required, it should also upward feedback, all these ments, ideas, progress reports, the problem reflects, constitute the author of the second largest category of operational business information munication : munication work views. Enterprise employees at all levels in the implementation of the work orders, often will have its own independent operational thinking, often can according to its own practice, observation and reflection of their own and other people39。s work, even the local businesses, overall work, develop its own unique, and even some creative new ideas and proposals. This constitutes a workable business information munication, the third largest category : suggestions for munication. In modern enterprise management, knowledge workers and knowledge content in enterprise production and management process growing Enterprises increasingly flat anizational structure, decisionmaking authority down the anizational structure moving down. All of these changes have the staff to a higher work requirements, and greater work decisions and creative ability. Therefore, business management is good or bad, are more and more dependent on the staff can work in a creative manner, unlike the past, is more dependent on instructions from superiors. In fact, the work proposed, as a creation of nature with the improvements of munication, has been widely occur in a variety of enterprise management process, and indeed for many enterprises to enhance management performance, have had a positive and tremendous impetus. Japanese panies Matsushita employees within one year of the proposed rationalization of up to tens of thousands, nearly half of which were adopted to implement, for enterprise management and the overall Enterprises is a production needs of its customers products and services, and profit from the economic anization. Enterprises of any one staff, in any longer periods, we must have a clear parison of the rights, responsibilities and benefits division. Employees in enterprises of the obligations and rights, constitute the enterprise management division of labor, job responsibilities and authority of demarcation. Employees of the enterprises, mainly the interests of economic interests and the status of the anization, is to attract businesses, motivate staff to target enterprises struggle interests of the general needs of the letter written form, confirmed down, that is generally required in the form of a formal written munication management. However, as staff members and between staff and the responsibility, authority scope b Lee division within the enterprise is a dynamic development and interaction, so it was not always easy to clearly divided. Therefore, in the management of enterprises, not only normal and have been able to establish the responsibility, authority, Lee relations need to municate, When they occur, change, some employees their understanding of ambiguous and difficult to grasp. In particular, the need for timely conduct indepth management munication. business and the employees are trying to gain interest work. Responsibilities and rights are for the purpose of convenience prompted staff to plete its post and achieve business goals and set up the match. Unknown